SARAI SEVILLA
Phenix City
Summary
Bilingual office administrator skilled in time management, office administration, and exceptional customer service. Proven ability to enhance productivity through effective scheduling and attention to detail.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Bilingual Office Administrator
Suarez Framing LLC
Columbus, GA
09.2015 - 01.2026
- Coordinated scheduling for meetings, appointments, and project deadlines to optimize productivity.
- Processed vendor invoices in timely manner.
- Provided customer service by responding to inquiries from vendors, clients, customers and staff members.
- Ensured compliance with applicable governmental regulations regarding taxes, licenses and permits.
- Collaborated with teams to ensure consistent terminology across projects.
- Bilingual in Spanish/English a must for job performance.
- Handle all construction pay rates per site, blueprints and safety measures.
Cleaner
Amzedel Homes LLC
Columbus, GA
01.1995 - 01.2026
- .Operated industrial cleaning equipment, ensuring effective and safe usage.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Assisted in training new staff on cleaning protocols and safety procedures.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Inspected facilities/homes for cleanliness and addressed issues promptly as needed.
- Bilingual Spanish/English a must for job.
Bilingual CSR III
AFLAC
COLUMBUS, GA
01.2013 - 09.2015
- Delivered exceptional bilingual customer support, addressing inquiries and resolving inquiries and claims.
- Processed payments via 3rd party vendor.
- Managed policy updates and claims processing, ensuring accuracy in documentation and communication.
- Facilitated effective communication between English and Spanish-speaking clients, enhancing customer satisfaction.
- Trained new staff on company policies and procedures, improving overall team performance and service delivery & educated about policies.
- Translated documents for legal, medical and technical fields accurately.
- Bilingual in Spanish/English a must for job.
Education
Master of Arts - Public Administration
Troy University
Troy, Alabama, AL06-2012
Skills
- Time management
- Office administration
- Bilingual
- Database entry
- Verbal communication
Certification
- Licensed [Job Title] - [Timeframe]
Languages
Spanish
Full Professional
English
Full Professional
USDA Presidental Award for EFNEP
Year long study for the USDA for a SNAP cooking program for EFNEP.
Timeline
Bilingual Office Administrator
Suarez Framing LLC
09.2015 - 01.2026
Bilingual CSR III
AFLAC
01.2013 - 09.2015
Cleaner
Amzedel Homes LLC
01.1995 - 01.2026
Master of Arts - Public Administration
Troy University