Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sarai Vallejo

Houston,TX

Summary

Hard worker willing to lend a hand at any time and complete tasks with enthusiasm. Diligent and attentive to improve quality control and provide dedicated service to clients. Recognized for adaptability, self-motivation, and enhancing customer satisfaction, evidenced by awards for entrepreneurial spirit.

Overview

6
6
years of professional experience

Work History

Account Coordinator

Chi Farouk Systems
07.2021 - 08.2024
  • Worked with SAP system and Amazon Vendor Central to process orders and deliveries within UPS carrier terms
  • Ensured shipments in accordance to vendor shipping windows and deadlines.
  • Followed FIFO standards when allocating orders systemically for warehouse order pullers.
  • Ensured timely response to client order inquiries by maintaining open lines of communication through email correspondence or phone calls.
  • Routed & scheduled pick-ups with UPS carrier through Amazon Vendor Central portal.
  • Maintained detailed records of all account activities and shipments.
  • Analyzed invoices to detect discrepancies, duplicate orders and missing or damaged product.
  • Managed multiple amazon accounts/orders with different deadlines, Direct and B2R orders.

Bookkeeper

The Home Depot
12.2018 - 07.2019
  • Reconciled and corrected issues with financial records.
  • Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
  • Provided support during audits by supplying requested documentation promptly and accurately.
  • Closely monitored cash flow statements.
  • Maintained stock of office supplies and put out the monthly order of requested, and needed supplies.
  • Balanced company credit cards and kept a log of all transactions.

Cashier

The Home Depot
05.2018 - 07.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Used POS system to enter orders, process payments and issue receipts.


● Cashier of the month August 2018

● Awarded 2 Homer Awards (badges) for “entrepreneur spirit”

Education

Bachelor of Science - Social Work

The University of Houston - Downtown
05.2026

High School Diploma -

Benjamin O. Davis Senior Highschool
06.2017

Skills

  • Customer Service
  • Account oversight
  • Microsoft Office
  • Documentation and control
  • Data Entry
  • Deadline and Time Management
  • Adaptability and Flexibility
  • Self Motivation

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Account Coordinator

Chi Farouk Systems
07.2021 - 08.2024

Bookkeeper

The Home Depot
12.2018 - 07.2019

Cashier

The Home Depot
05.2018 - 07.2019

Bachelor of Science - Social Work

The University of Houston - Downtown

High School Diploma -

Benjamin O. Davis Senior Highschool
Sarai Vallejo