Hard worker willing to lend a hand at any time and complete tasks with enthusiasm. Diligent and attentive to improve quality control and provide dedicated service to clients. Recognized for adaptability, self-motivation, and enhancing customer satisfaction, evidenced by awards for entrepreneurial spirit.
Overview
6
6
years of professional experience
Work History
Account Coordinator
Chi Farouk Systems
880 E Richey Rd, Houston, TX 77073
07.2021 - 08.2024
Worked with SAP system and Amazon Vendor Central to process orders and deliveries within UPS carrier terms
Ensured shipments in accordance to vendor shipping windows and deadlines.
Followed FIFO standards when allocating orders systemically for warehouse order pullers.
Ensured timely response to client order inquiries by maintaining open lines of communication through email correspondence or phone calls.
Routed & scheduled pick-ups with UPS carrier through Amazon Vendor Central portal.
Maintained detailed records of all account activities and shipments.
Analyzed invoices to detect discrepancies, duplicate orders and missing or damaged product.
Managed multiple amazon accounts/orders with different deadlines, Direct and B2R orders.
Bookkeeper
The Home Depot
12.2018 - 07.2019
Reconciled and corrected issues with financial records.
Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
Provided support during audits by supplying requested documentation promptly and accurately.
Closely monitored cash flow statements.
Maintained stock of office supplies and put out the monthly order of requested, and needed supplies.
Balanced company credit cards and kept a log of all transactions.
Cashier
The Home Depot
05.2018 - 07.2019
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Answered questions about store policies and addressed customer concerns.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Used POS system to enter orders, process payments and issue receipts.
● Cashier of the month August 2018
● Awarded 2 Homer Awards (badges) for “entrepreneur spirit”