Sarai Williams
California Army National Guard
Fontana,CA
2
years of professional experience
Dynamic team leader with expertise in customer service and data analysis. Skilled in training staff and optimizing operations to improve efficiency. Committed to leveraging analytical skills to enhance decision-making and drive impactful improvements in service delivery.
Work History
Team Member
9 Months- Provided friendly and responsive service to enhance customer experience.
- Prepared and served food and beverages efficiently to meet customer demands.
- Restocked supplies to support inventory management.
- Assisted in inventory management by restocking supplies as needed.
- Handled cash register transactions accurately while managing customer orders.
- Adapted quickly to new tasks and responsibilities in a fast-paced environment.
Shift Leader
1 Year 10 Months- Supervised team operations to ensure smooth daily function and customer satisfaction.
- Trained and mentored new staff on policies, procedures, and safety protocols.
- Monitored inventory levels and coordinated restocking efforts to meet demand.
- Implemented improved workflows that enhanced efficiency in service delivery.
- Organized staff schedules to optimize coverage during peak hours effectively.
- Completed cash and credit card transactions accurately using POS software.
Intelligence Analyst
2 Years- Conducted threat assessments using geospatial analysis tools and methodologies.
- Analyzed intelligence reports to identify trends and potential threats.
- Collaborated with teams to develop actionable intelligence products for decision-makers.
- Provided recommendations based on thorough data analysis and research findings.
- Produced multi-source intelligence reports and products for different agency customers.
Education
Associate of Science - Psychology
Timeline
Team Member
Dunkin
01.2026 - CurrentRead More
Shift Leader
Kids Empire
12.2024 - CurrentRead More
Intelligence Analyst
California Army National Guard
10.2024 - CurrentRead More
Chaffey College
Associate of Science from Psychology
Read More