Sarai Turcios
Orange,CA
Overview
10
10
years of professional experience
Work History
Warehouse Lead
Quiet Platforms
La Palma, CA
05.2022 - Current
- Maintain compliance with OSHA regulations in regards to workplace safety standards.
- Manage day-to-day activities within the Inventory Control department by assigning tasks among workers efficiently.
- Conduct regular physical inventories of warehouse stock and report discrepancies including cycle counts
- Investigate causes of discrepancies between actual stock count versus system-generated reports.
- Created, assigned, and tracked work orders in the system to ensure timely completion of tasks.
Loans Officer Assistant
Supreme Lending
Bellflower, CA
09.2018 - 10.2021
- Improved team communications for clients and partners through CRM management increasing direct new referrals and repeat clients for refinance needs
- Loan Processing trainee: assisted LO's in revising 1003 and pushing milestones, disclosing (initial and LE's), document management and any underlying processing needed for underwriting submission, including: fraud manager, flood certifications, LDP/GSA, USPS validating, appraisal orders, finalizing verifications screens (VOE, VOD, VOM ect.)
- Managed verifications of employment, open escrow and review purchase contracts to set timelines for closing, assist in clearing title conditions, trust vesting approvals, appraisal rebuttals and escalations, order evidence of insurance, processing subordinations and condominium/projects approvals
- Communicated requirements to customers and all parties throughout loan process
- Assisted in the development of marketing and educational materials such as brochures and flyers for potential clients, in english and spanish.
Assistant Manager
Capital City Care
Washington D.C.
08.2016 - 08.2018
- Developed a system for tracking inventory and ordering supplies as needed.
- Maintained up-to-date knowledge of company products and services.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Delegated work to staff, setting priorities and goals.
- Resolved customer inquiries and complaints requiring management-level escalation.
Security Officer
Rotonda Condominiums
McLean, VA
10.2015 - 02.2017
- Securing a private and gated community maximizing safety and assistive services to residents
- Assisted in guiding and providing access to maintenance, law enforcement and fire department during emergency situations.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Call Center Customer Support Specialist
Frontpoint Security
Mclean, VA
04.2015 - 09.2015
- Responded to customer emails and phone calls promptly, courteously, and professionally.
- Assisted customers with product installation, troubleshooting, and usage questions.
- Collaborated closely with other departments such as sales or billing to resolve complex customer issues quickly and efficiently.
Special Events Technician
George Washington University & Corcoran Gallery of Art
Washington D.C.
02.2014 - 02.2015
- Cooperated with other departments in order to coordinate resources needed for successful events.
- Provided on-site support during the event set up, execution, and breakdown.
- Coordinated with other departments to ensure timely delivery of materials required for set-up activities.
Education
Highschool Diploma -
Potomac Senior High School
01.2010
Timeline
Warehouse Lead
Quiet Platforms
05.2022 - Current
Loans Officer Assistant
Supreme Lending
09.2018 - 10.2021
Assistant Manager
Capital City Care
08.2016 - 08.2018
Security Officer
Rotonda Condominiums
10.2015 - 02.2017
Call Center Customer Support Specialist
Frontpoint Security
04.2015 - 09.2015
Special Events Technician
George Washington University & Corcoran Gallery of Art
02.2014 - 02.2015
Highschool Diploma -
Potomac Senior High School