Summary
Overview
Work History
Education
Skills
Timeline
Generic

Saraiya Cruz

Dallas

Summary

Dynamic and results-driven professional with a strong background in customer service and teamwork, honed at McDonald's. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in cash handling and maintaining cleanliness, contributing to a positive dining experience while efficiently managing high-volume orders.

Overview

2
2
years of professional experience

Work History

Crew Member

McDonald's
05.2025 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Collaborated with team members to complete orders.

Crew Member

Taco Bell
07.2024 - 03.2025
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Assisted other team members to achieve goals.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.

Inventory Coordinator

Mrs.Campbell
06.2023 - 08.2023
  • Resolved discrepancies between physical counts and electronic records through thorough investigation and reconciliation efforts.
  • Reduced stock discrepancies by diligently investigating variances and resolving issues promptly.
  • Performed full inventory counts every [Number] days.
  • Investigated and resolved variances in inventory counts on monthly basis.
  • Created a cycle counting program to maintain accurate inventory records without disrupting daily operations.

Education

No Degree - Nursing

Chattahoochee Technical College
Dallas, GA
05-2027

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cash handling
  • Cleaning
  • Customer engagement
  • Taking orders
  • Cleaning and sanitizing
  • Self-discipline
  • Interactive communication skills

Timeline

Crew Member

McDonald's
05.2025 - Current

Crew Member

Taco Bell
07.2024 - 03.2025

Inventory Coordinator

Mrs.Campbell
06.2023 - 08.2023

No Degree - Nursing

Chattahoochee Technical College

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