Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Sarajah Mctyere

Newark,NJ

Summary

Passionate hospitality worker with background in diverse roles within the industry. Experience includes front desk operations, customer service, event planning and management. Known for strong communication skills, problem-solving abilities, and commitment to providing exceptional guest experiences. Previous work has positively impacted overall guest satisfaction and repeat business rates.

Overview

5
5
years of professional experience

Work History

Hospitality Worker

High Society BnB
Newark, NJ
01.2022 - Current
  • Checked on customers regularly to ensure satisfaction with check-ins and services.
  • Resolved customer complaints promptly in order to maintain high levels of satisfaction.
  • Restocked supplies of towels, beverages and other items as needed.
  • Housekeeping
  • Coordinated room assignments and special requests to enhance guest satisfaction.
  • Managed reservations system, ensuring accuracy in bookings and availability.
  • Welcomed customers to property and offered immediate assistance with needs.
  • Kept facilities in good condition through regular upkeep, cleaning and preventive maintenance.
  • Enhanced guest experiences by recommending local attractions and dining options.
  • Responded promptly to guest inquiries and resolved issues to maintain high service standards.
  • Managed front desk operations, ensuring efficient check-in and check-out processes for guests.
  • Cleaned and maintained lobby and common areas by restocking supplies and watering plants.

Receptionist

Vela Electric
East Orange, NJ
02.2022 - 12.2024
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Scheduled appointments for clients, customers, and other visitors.
  • Greeted visitors and provided them with assistance.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
  • Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
  • Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
  • Developed and maintained a filing system for essential documents, improving office organization.

Movie Extra

Universal Pictures
Staten Island, NY
09.2019 - 09.2019
  • Kept up with blocking as instructed by the director or assistant director.
  • Wore makeup and hairstyles provided by the makeup artist when necessary.
  • Waited patiently for long periods of time while filming was completed.
  • Respected costume pieces, props, and sets at all times while on set.
  • Followed instructions from directors and crew members precisely.
  • Remained professional under pressure while working long hours.
  • Stayed quiet on set during shooting sessions to prevent disruption of sound recording.
  • Provided authentic reactions to events that occurred during filming.
  • Attended call times and locations as directed by the production team.
  • Demonstrated enthusiasm for the project throughout all phases of production.
  • Worked collaboratively with other extras to ensure successful completion of scenes.
  • Adapted easily to changes in schedule or script modifications as they arose.
  • Appeared in crowd scenes, providing reactions to action taking place on set.
  • Impersonated mannerisms and voices of others and contorted face to amuse audiences.
  • Attended auditions and casting calls to audition for roles.
  • Studied and rehearsed roles from scripts to interpret, learn and memorize lines.

Education

High School Diploma -

Abundant Life Academy
Nutley, NJ
06-2026

Skills

  • Reservation Management
  • Supply Restocking
  • Housekeeping
  • Guest Relations
  • Office Organization
  • Cleaning and sanitizing
  • Front Office Management
  • Customer Service
  • Records Management
  • Guest Reception
  • Adaptability
  • Continuous Improvement
  • Time Management
  • Team Collaboration
  • Task Prioritization
  • Self Motivation
  • Active Listening
  • Relationship Building
  • Guest check-in and check-out
  • Attention to Detail
  • Word Processing
  • Problem-solving skills
  • Analytical Skills
  • Reliability
  • Interpersonal Skills

Languages

Spanish
Limited

References

References available upon request.

Timeline

Receptionist

Vela Electric
02.2022 - 12.2024

Hospitality Worker

High Society BnB
01.2022 - Current

Movie Extra

Universal Pictures
09.2019 - 09.2019

High School Diploma -

Abundant Life Academy

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Sarajah Mctyere