Sara Joy Mothersil

• Assisted with the implementation and data migration of Microsoft D365.
• Ensured accurate and up-to-date customer account records through data cleansing techniques
• Ensured accuracy of data for multiple reports
• Generated actionable insights by creating visualizations from PowerBI reports
• Processed and analyzed large datasets using Power Query and SQL.
• Conducted ad hoc analysis as required

• Demonstrated knowledge of HIPAA regulations
• Connected patients to community resources for food assistance, housing, and non-emergent medical transportation
• Acted as a liaison between clinics and patients
• Assisted patients with medical appointments
• Managed inbound and outbound calls
• Worked with healthcare systems such as Epic, Cerner, AthenaHealth, and EpicCare.

• Analyzed data and provided leadership in weekly team huddles
• Developed and implemented dashboards for monitoring company performance using KPIs.
• Contributed to the successful transition to Office365 in a merger scenario
• Facilitated effective communication and collaboration among various teams and stakeholders
• Gathered requirements, analyzed data, and provided actionable insights.
• Led several projects and generated monthly reports for VP and CEO

Projects Undertaken.

• Manual Punches Analysis: Audited timecard errors, saving $130k.
• Tier 5 Performance Board: Created dashboards for DTS leaders; project manager.
• Apptio Cost Analysis: Analyzed financial data for DTS budget 2023 to ensure we stay within set spending.
• O365 Migration: Ensured data accuracy and migrated employee data to Workday and Microsoft Teams.
• Benchmarking Surveys: Managed 2023 benchmarking projects, developed question banks, coordinated data collection; project manager