Sara Koukache
Los Angeles
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support.
Overview
6
6
years of professional experience
Work History
Buyer's Assistant / Office Coordinator
Super King Markets Corporate Office
02.2024 - 10.2024
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Provided exceptional customer service to both internal departments and external vendors, addressing inquiries professionally and efficiently.
- Entered invoice data into company's invoicing system to enable proper tracking and record keeping.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
- Investigated and resolved invoicing discrepancies to maintain good vendor relations.
- Overlooked invoices to streamline accounts payable processes for increased accuracy and faster payment turnaround times.
- Used data entry skills to accurately document and input statements.
- Reduced invoice errors with thorough data entry and verification procedures.
- Liaised with accounting team for seamless workflow.
- Maintained a comprehensive database of supplier information, including contact details, capabilities, pricing structures, and lead times.
- Reviewed legal documents such as contracts to ensure compliance with company policies.
Assistant Manager
Super King
02.2022 - 02.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
General Office Clerk
Fox Financial Services
03.2021 - 01.2022
- Delivered clerical support by handling range of routine and special requirements.
- Checked documentation for accuracy and validity on updated systems.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Interacted with customers by phone, email or in-person to provide information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
Manager
RK Cigarettes
08.2018 - 03.2020
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Completed inventory counts and ordered merchandise.
- Performed cash, card and check transactions to complete customer purchases.
Education
Associate of Science - Business Administration
Los Angeles City College
Los Angeles, CA06.2020
Skills
- Team collaboration
- Multitasking and Organizing
- Proactive attitude
- Flexible and Adaptable
- Customer-focused
- Complaint resolution
- Effective problem solver
- Customer Direction
- Verbal and written communication
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Buyer's Assistant / Office Coordinator
Super King Markets Corporate Office
02.2024 - 10.2024
Assistant Manager
Super King
02.2022 - 02.2024
General Office Clerk
Fox Financial Services
03.2021 - 01.2022
Manager
RK Cigarettes
08.2018 - 03.2020
Associate of Science - Business Administration
Los Angeles City College
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