Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Saralez Mejia

Orlando,FL

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for customers. Maintains focus and positive attitude in stressful situations and high-volume environments. Quality-focused in accurate and timely project completion. Self-motivated and talented at organization and time management.

Overview

4
4
years of professional experience

Work History

Sever

Eola Lounge
10.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Increased sales significantly by upselling higher-end products to customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Medical Scribe

Torneria Pediatrics
06.2021 - 10.2022
  • Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
  • Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
  • Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
  • Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
  • Accompanied physicians through day in fast-paced, stressful environments.
  • Performed freelance work with flexibility to meet employer-set deadlines.

Technician

Dr. Noel Henry, O.D., P.A
04.2020 - 06.2021
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Interacted with English and bilingual individuals to fully asses their needs during examination.
  • Assisted receptionist with incoming phone calls and properly programs daily schedule.
  • Organized work to meet demanding production goals.

Education

High School Diploma -

Gateway High School
Kissimmee, FL
05.2019

Skills

  • Strong Work Ethic
  • Self Motivation
  • Exceptional customer service
  • Guest Engagement
  • Memory retention
  • Documentation skills
  • Data entry experience
  • Fluent in Spanish
  • Time Management Aptitude
  • Document Preparation

Languages

Spanish
Native or Bilingual

Timeline

Sever

Eola Lounge
10.2022 - Current

Medical Scribe

Torneria Pediatrics
06.2021 - 10.2022

Technician

Dr. Noel Henry, O.D., P.A
04.2020 - 06.2021

High School Diploma -

Gateway High School

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Saralez Mejia