Summary
Overview
Work History
Education
Skills
Timeline
Generic

Saralynn Crowe

Hammondsville,OH

Summary

Highly organized Job Title experienced in managing multiple tasks and handling issues. Possesses excellent problem-solving, communication and negotiating skills. Focused Job Title providing consistent and high-quality cleaning services with outstanding results. Trustworthy and accommodating customer service professional. Dedicated to exceptional performance and quality standards. Talented Job Title with background cleaning, handling laundry and maintenance in commercial environments. Reliable at safely operating industrial cleaning equipment and chemicals. Detailed with keen eye for facilities presentation, organization and cleanliness. Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.

Overview

8
8
years of professional experience

Work History

Cargo Agent

Trego Dugan Aviation
02.2022 - 11.2022


  • Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
  • Detected damages and discrepancies in cargo shipments with careful inspections and close monitoring.
  • Compiled accurate cargo manifests, avoiding shipping errors and meeting regulatory standards.

General Cleaner

A Quaulity Facility Service
02.2021 - 02.2022
  • Used time management and efficient cleaning methods to meet deadlines.
  • Emptied trashcans and transported waste to collection areas.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Developed and implemented comprehensive cleaning plan for entire building.
  • Inspected building for potential safety hazards, reporting identified concerns to supervisor.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.

Housekeeping Supervisor

Ladani Ukani Hospitality
04.2018 - 08.2020
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Communicated repair needs to maintenance staff.
  • Managed laundry sorting, washing, drying, and ironing.
  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
  • Worked with front desk to respond promptly to all guest requests.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Increased employee performance through effective supervision and training.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Evaluated employee performance and developed improvement plans.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Scheduled and prioritized tasks to staff, overseeing work completion.
  • Implemented daily, weekly and monthly cleaning routines for staff to follow.
  • Addressed customer feedback and complaints to maximize satisfaction.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Monitored staff performance and provided feedback to drive productivity.

Bakery Assistant

Downtown Bakery
07.2014 - 02.2017
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Washed dishes and sanitized prep area at end of each shift.
  • Operated commercial kitchen equipment and tools.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Stored, labeled and replenished supplies in compliance with food safety regulations.
  • Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Assisted up to Number customers per day with helpful attitude and positive approach.
  • Lifted and moved items weighing over Number pounds using proper lifting techniques.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Used utensils and equipment to portion, wrap and display bakery items.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
  • Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Accurately operated cash register to process customer payments.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.

Education

Associate - Culinary Arts

International Culinary Academy
Pittsburgh, PA
10.2002

Diploma - General Studies

Edison High School
Richmond, OH
05.1997

Skills

  • Cargo Loading
  • Cargo Unloading
  • Cargo Shipment Weighing
  • Regulatory Compliance
  • Load Planning
  • Attention to Detail
  • Quality Assurance
  • Punctuality
  • Customer Service
  • Professionalism
  • Proper Sanitation
  • Self-Motivation
  • Interpersonal Skills
  • Physical Stamina
  • Task Prioritization
  • Chemical Handling
  • Efficient Cleaning
  • Adaptability
  • Quality Control
  • Safety Procedures
  • Problem Solving
  • Multitasking
  • Time Management
  • Teamwork Abilities
  • Decision Making
  • Organizational Skills
  • Waste Disposal
  • Reliability
  • Housekeeping
  • Waste Management
  • Sanitation Practices
  • Sweeping and Mopping
  • Disinfection Practices
  • Supply Inventory Management
  • MSDS Documentation
  • Hazardous Material Handling
  • Health and Safety Compliance
  • Interior and Exterior Cleaning
  • Cleaning and Sanitizing
  • Restroom Servicing
  • Stainless Steel Polishing
  • Basic Mathematics
  • Decision-Making
  • Heavy Lifting
  • Fixture Cleaning and Polishing
  • Trash Collection and Removal
  • Adaptable and Flexible
  • Work Orders
  • Checklists and Recordkeeping
  • Communication and Interpersonal Skills
  • Safety Standards and Protocols
  • Team Collaboration
  • Biohazard Disposal
  • Trash Collection
  • Strong Work Ethic
  • Maintaining Building Security
  • Flexible Schedule
  • Productivity and Time Management
  • Cleaning Practices
  • Department Coordination
  • Staff Scheduling
  • Employee Evaluations
  • Task Assignment
  • Staff Evaluations
  • Cleaning and Sanitation
  • Customer Service-Focused
  • Inter-Department Collaboration
  • Quality Improvements
  • Training and Mentoring
  • Vacuuming and Sweeping
  • Performance Improvements
  • Performance Evaluation
  • Sorting and Washing Laundry
  • Window Cleaning
  • Cleaning Bathrooms
  • Folding Clean Laundry
  • Dusting Furniture
  • Cleaning techniques
  • Organizational skills
  • Attention to detail
  • Chemical handling
  • Task delegation
  • Effective communication
  • Cross-functional collaboration
  • Problem-solving abilities
  • Room inspection
  • Time management
  • Housekeeping knowledge
  • Conflict resolution
  • Team leadership
  • Laundry operations
  • Sanitation standards
  • Workload prioritization
  • Staff training and development
  • Customer service orientation
  • Personnel Problem Management
  • Procedure Implementation
  • Standards Compliance
  • Stock Inventory Management
  • Complaints Handling
  • Employee Work Scheduling
  • Work Inspection
  • Laundry and Dry Cleaning
  • Furniture Cleaning
  • Problem-Solving
  • Clear Communication
  • Infection Control
  • Facilities Inspection
  • Performance Assessment
  • Linens Management
  • Vendor Relationship Management
  • Safety Protocols
  • Presentation Skills

Timeline

Cargo Agent

Trego Dugan Aviation
02.2022 - 11.2022

General Cleaner

A Quaulity Facility Service
02.2021 - 02.2022

Housekeeping Supervisor

Ladani Ukani Hospitality
04.2018 - 08.2020

Bakery Assistant

Downtown Bakery
07.2014 - 02.2017

Associate - Culinary Arts

International Culinary Academy

Diploma - General Studies

Edison High School

Similar Profiles

CREATE PROFILE
Saralynn Crowe