Sara Mohrman
Rock Hill,SC
Summary
Dynamic and detail-oriented professional with experience at Publix Deli, excelling in food safety and customer engagement. Proven ability to enhance customer satisfaction through effective multitasking and maintaining clean workspaces. Recognized for successfully managing time-sensitive tasks while ensuring quality and accuracy in high-pressure environments.
Overview
20
20
years of professional experience
Work History
Deli Associate
Publix Deli
05.2024 - Current
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
- Provided support during busy periods by quickly stepping into different roles within the deli department as needed.
Car Rental Agent
Avis/budget
02.2024 - 10.2024
- Conducted thorough inspections of vehicles before and after rentals, minimizing damage claims and maintaining fleet quality.
- Enhanced company revenue by upselling additional services and insurance packages to clients.
- Trained new employees on company policies, software usage, sales techniques, and customer service best practices.
- Drafted and reviewed lease agreements to lay out terms and conditions of rental and protect owner and renter rights.
- Screened customers by checking credit, employment and rental history to protect property owner investments.
Retail Merchandiser
Michaels Arts and Crafts
03.2022 - 02.2024
- Organized and maintained displays to achieve clean and appealing product layouts.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
- Stocked shelves to match planogram images and instructions.
- Kept work areas neat, clean and free from debris.
- Interacted with guests in friendly and knowledgeable way.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Greeted store customers and discussed needs.
Assisted Living Caregiver
Stonefield Assisted Living and Memory Care
06.2021 - 10.2023
- Assisted clients with personal hygiene, promoting dignity and maintaining a clean environment for their comfort.
- Maintained detailed documentation on resident interactions, incidents, and progress towards care plan goals for thorough record-keeping purposes.
- Observed changes in resident behavior or health status, promptly reporting concerns to nursing staff for timely intervention.
- Implemented safe transfer techniques when assisting residents with mobility challenges, reducing the risk of falls or injuries.
- Provided emotional support and companionship, contributing to a positive living atmosphere for all residents.
- Managed medication administration accurately to ensure resident safety and adherence to prescribed regimens.
Assisted Living Caregiver
Legend of McKinney
08.2020 - 07.2021
- Assisted clients with personal hygiene, promoting dignity and maintaining a clean environment for their comfort.
- Maintained detailed documentation on resident interactions, incidents, and progress towards care plan goals for thorough record-keeping purposes.
- Observed changes in resident behavior or health status, promptly reporting concerns to nursing staff for timely intervention.
- Implemented safe transfer techniques when assisting residents with mobility challenges, reducing the risk of falls or injuries.
- Managed medication administration accurately to ensure resident safety and adherence to prescribed regimens.
Retail Merchandiser
Academy Sports and Outdoors
10.2017 - 08.2020
- Organized and maintained displays to achieve clean and appealing product layouts.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Assistant Teacher
Primrose School of Eldorado
04.2013 - 10.2017
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
Retail Sales Associate
Sports Authority
06.2012 - 06.2013
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Retail Sales Associate
Macy's
05.2012 - 11.2012
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Substitute Teacher
Saint Mary Magdalene Catholic School
08.2005 - 05.2012
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Education
High School Diploma -
Humble Highschool
Humble, TX05-2009
Skills
- Food safety
- Cleaning and sanitizing
- Safe food handling practices
- Customer engagement
Languages
ASL
Limited Working
Timeline
Deli Associate
Publix Deli
05.2024 - Current
Car Rental Agent
Avis/budget
02.2024 - 10.2024
Retail Merchandiser
Michaels Arts and Crafts
03.2022 - 02.2024
Assisted Living Caregiver
Stonefield Assisted Living and Memory Care
06.2021 - 10.2023
Assisted Living Caregiver
Legend of McKinney
08.2020 - 07.2021
Retail Merchandiser
Academy Sports and Outdoors
10.2017 - 08.2020
Assistant Teacher
Primrose School of Eldorado
04.2013 - 10.2017
Retail Sales Associate
Sports Authority
06.2012 - 06.2013
Retail Sales Associate
Macy's
05.2012 - 11.2012
Substitute Teacher
Saint Mary Magdalene Catholic School
08.2005 - 05.2012
High School Diploma -
Humble Highschool
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