Dedicated and highly organized professional with over 20 years of experience in administrative support, personal assistance, and compassionate client care. Demonstrated expertise in orchestrating complex schedules, maintaining organized office environments, delivering reliable executive support, and cultivating strong interpersonal relationships.
Overview
19
19
years of professional experience
Work History
Personal Assistant & Caregiver (Part-Time)
Ann Kern, Managing Director at Korn Ferry
Manhattan
10.2021 - 04.2023
Provided high-level, dedicated personal assistance to ensure seamless coordination of professional and personal schedules.
Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
Managed a complex calendar and appointment scheduling, meticulously ensuring punctuality for all work-related meetings and doctors' appointments.
Fostered a strong, collaborative working relationship, providing trusted and efficient support that contributed to the executive's productivity.
Maintained confidentiality, and managed sensitive information with discretion.
Maintained confidential files related to personnel records or other sensitive information.
Coordinated travel arrangements and itineraries for business trips.
Managed daily schedules and appointments for efficiently.
Organized meetings and prepared necessary materials for discussions.
Checked personal and professional activities to remind employer of priority tasks and deadlines.
Home Health Aide
Diana's Angels Inc.
Mount Vernon
01.2018 - 03.2023
Provided comprehensive and compassionate care to an elderly client, ensuring their comfort, safety, and well-being.
Managed and coordinated the client's appointments, including scheduling and transportation to various medical and personal engagements.
Administered and meticulously managed the client's medication, and monitored daily intake, ensuring adherence to prescribed regimens.
Maintained open and empathetic communication with the client's family, providing updates, and fostering a supportive connection.
Assisted with daily living activities, and ensured a positive and nurturing environment for the client.
Provided personal care and assistance to the client with daily living activities.
Assisted clients with mobility and transfers to enhance independence.
Personal Assistant & Caregiver (Part-Time)
Jerry Gotkin, Former Attorney
Manhattan
09.2019 - 10.2021
Provided dedicated personal assistance and home healthcare support to a private client.
Managed and coordinated a diverse range of appointments, including medical visits and personal engagements.
Facilitated participation in social activities and trips, providing transportation and companionship to various clubs, including the Shakespeare Country Club.
Developed a strong, supportive relationship with the client, enriching their daily life and social interactions.
Assistant Office Manager
Gashi Management Inc
Yorktown
02.2015 - 12.2017
Managed and scheduled appointments for clients and staff, ensuring efficient daily operations.
Assisted the manager with ordering and restocking office equipment and supplies, maintaining adequate inventory levels.
Contributed to fostering a positive and productive work environment for all employees.
Managed and organized employee schedules to ensure optimal staffing and workflow.
Provided comprehensive administrative support, including handling correspondence, and maintaining organized office records.
Organized and maintained filing systems and office documentation procedures.
Assisted in managing schedules, appointments, and meetings for team members.
Processed invoices from vendors in an accurate and timely manner.
Sales Associate
TJ Maxx
Yonkers
12.2012 - 01.2015
Assisted customers with product inquiries, located merchandise, and provided excellent service to ensure a positive shopping experience.
Operated point-of-sale (POS) systems to process transactions, including sales, returns, and exchanges, while accurately handling cash and credit payments.
Maintained organized and appealing product displays, restocked shelves, and ensured that the sales floor was clean and presentable.
Contributed to a positive team environment by assisting colleagues, and supporting store operations as needed.
Sales Associate
Pier 1 Imports
Mount Kisco
09.2004 - 04.2010
Assisted customers with product selection, answered inquiries, and provided detailed product information to enhance the shopping experience.
Processed sales transactions accurately using POS systems, handled cash and credit payments, and managed daily register reconciliation.
Maintained a clean and organized sales floor, restocked merchandise, and arranged displays to attract customers, and promote sales.
Contributed to achieving sales targets by actively engaging customers and upselling/cross-selling products.
Assisted customers with product selections and inquiries.
Organized merchandise on sales floor for optimal presentation.
Greeted customers and provided exceptional customer service.
Helped customers find specific products, answered questions, and offered product advice.
Worked with fellow sales team members to achieve group targets.
Answered incoming telephone calls to provide store, products and services information.
Education
Culinary Program -
BOCES
Yorktown Heights, NY
01.2004
High School Diploma -
Yorktown High School
Yorktown Heights, NY
06-2003
Some College (No Degree) - Business Administration And Management
Westchester Business Institute
White Plains, NY
Skills
Administrative support: appointment scheduling, calendar management, office supply management, record keeping, correspondence management, data entry, executive support
Personal assistance: travel coordination, confidentiality, discretion, client relationship management, personal errand management
Client care: compassionate care, medication management, appointment coordination, activities of daily living (ADLs) assistance, family communication, companionship
Retail operations: point-of-sale (POS) systems, cash handling, customer service, merchandising, inventory management, and sales support
Interpersonal skills: communication, relationship building, empathy, problem-solving, team collaboration, adaptability