Saranna Cherry
Gallatin,TN
Overview
25
25
years of professional experience
Work History
Client Deliverables Support II
STR
08.2022 - Current
- Loading hotel performance data.
- Building Corporate reports and data files.
- Data quality checks.
- Generate, check, and send selected reports to corporate clients and individual properties.
- Communicating with properties, clients, and other industry professionals regarding data, as well as,
troubleshooting and fixing any related issues. - Manage workflow requests and work with clients to assist in the setup of data delivery.
- Setting up and updating distribution lists.
- Working closely with most all other teams within STR/CoStar to ensure quality of our product delivered to clients.
Global Pipeline Specialist
STR
01.2020 - 08.2022
- Manage Hilton pipeline chain feeds
- Check Reports, both STR pipeline & weekly/monthly corporate reports
- Lead training for pipeline chain feeds
Census Data Specialist
STR
05.2018 - 01.2020
- CHIA certified
- Maintenance of monthly corporate chain feeds
- Accurate Data Entry
- Independent online hotel research
- Trained Market Research Team members to maintain corporate chain feeds
- Well versed in STRE and Pipeline Portal
Dental Assistant/Office Manager
John S Bastian DDS
07.1999 - 05.2018
- Make copies, send faxes and handle all incoming and outgoing correspondence
- Manage the day-to-day calendar for patient appointments
- Receive and screen internal and external communications, including email and mail
- Monitor daily office operations and maintenance of equipment
- Prepare patient treatment plans and procedures
- Organize and review insurance claims
- Review, update and enter patient information into database
Education
Dental Assistant/ Office Management Certification -
Volunteer State Community College
Gallatin, TN05.1999
High School Diploma -
Gallatin High School
Gallatin, TN05.1996
Skills
- Knowledge of STR/CoStar Product
- Client support and problem resolution
- Comprehension of multiple asset classes
- Familiar with Web Enterprise and Case Management
- Build and maintain various distribution lists
- Accurate data entry
- Comfortable working multiple systems simultaneously
- Adaptability
- Time management
- Microsoft Excel/Word/Outlook
- Sound judgment and Decision-making
- Dedicated team player
- Self-directed
- Effective Verbal and Written communication
- Thorough Research
Accomplishments
- CHIA Certification - 06/2019
- ELP Training Certification 07/2021 - 09/2021
- Trained the Hospitality Research Team on Pipeline/Chain Feed Maintenance - 07/2022
Timeline
Client Deliverables Support II
STR
08.2022 - Current
Global Pipeline Specialist
STR
01.2020 - 08.2022
Census Data Specialist
STR
05.2018 - 01.2020
Dental Assistant/Office Manager
John S Bastian DDS
07.1999 - 05.2018
Dental Assistant/ Office Management Certification -
Volunteer State Community College
High School Diploma -
Gallatin High School