Summary
Overview
Work History
Education
Skills
Timeline
Generic

Saraphia Seraile

Arlington,TX

Summary

Dynamic and adaptable professional with a strong background in education and customer service, notably as a Homeschool Teacher. Proven ability to foster empathy and resilience while utilizing effective communication and strategic problem-solving skills. Recognized for enhancing guest satisfaction at Opelousas General Health System through meticulous attention to detail and proactive service.

Overview

20
20
years of professional experience

Work History

Homeschool Teacher

Self-employeed
08.2012 - Current
  • Emphasized practical life skills alongside academics, preparing students for future independence and decision-making abilities.
  • Adapted teaching methods and lesson plans to changing student needs and utilized educational technology tools to facilitate interactive learning experiences.
  • Supported social-emotional growth by integrating character education lessons that foster empathy, resilience and self-awareness.
  • Fostered a positive learning environment, promoting open communication and active participation among students.

Housekeeper

Opelousas General Health System
01.2007 - 03.2009
  • Maintained clean and comfortable environments in hospital buildings by vacuuming, cleaning windows, dusting, disinfecting surfaces, and mopping.
  • Mentored junior housekeepers, fostering skill development and adherence to best practices.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Prioritized guest and patient comfort through attentive service, responding swiftly to special requests or concerns, and ensuring thorough cleaning and timely room turnovers.

Carhop

Sonic Drive-in
07.2005 - 01.2007
  • Operated headset communication system to take orders quickly and accurately from customers and delivered food and beverages to customers in cars to provide quick and convenient customer service.
  • Trained new staff in customer service and operational procedures.
  • Cleaned, maintained, and sanitized work areas, parking lots, picnic areas, and equipment to promote compliance with health and safety regulations and a clean, attractive environment for customers.
  • Resolved customer issues, ensuring satisfaction and loyalty.
  • Received numerous compliments from customers on outstanding service, contributing positively to the restaurant's reputation; received Employee of the Month Award.
  • Delivered exceptional customer service, ensuring timely and accurate order fulfillment.

Education

High School Diploma -

Northwest High School
Opelousas, LA
05.2006

Skills

  • Active listening
  • Empathetic
  • Effective multitasking
  • Clear communication
  • Adaptability to change
  • Strategic problem solving
  • Conflict Resolution

Timeline

Homeschool Teacher

Self-employeed
08.2012 - Current

Housekeeper

Opelousas General Health System
01.2007 - 03.2009

Carhop

Sonic Drive-in
07.2005 - 01.2007

High School Diploma -

Northwest High School

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