Motivational Team Leader Assistant skilled in designing and following production schedules. Offers proven history of maximizing team productivity to meet targets. Dedicated to employee safety and proactive assignment, schedule and personnel management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Team Leader
Options LLC
Hammond, LA
11.2023 - Current
Assisted team leader in managing daily operations, delegating tasks and monitoring performance.
Provided guidance to team members on various aspects of their job roles.
Maintained a positive working environment within the team by resolving conflicts between members as needed.
Monitored workflow and identified areas for improvement in order to maximize productivity levels.
Created reports outlining project progress, accomplishments, challenges faced and areas for improvement.
Utilized problem-solving skills when dealing with difficult situations or participant complaints.
Direct Service Worker
Options LLC
Hammond, LA
08.2023 - 11.2023
Provided direct care to individuals with disabilities in a residential setting.
Supported individuals in developing independent living skills and daily activities of living.
Assisted individuals in accessing community resources, such as recreational activities and medical services.
Monitored health conditions and reported changes to appropriate personnel.
Coordinated transportation for appointments, errands, and other needs as required by each individual's plan of care.
Facilitated communication between family members and caregivers and service providers.
Attended trainings pertinent to job responsibilities on a regular basis.
Assisted with meal preparation, bathing, toileting, grooming, dressing., as necessary.
Encouraged independence through positive reinforcement techniques.
Ensured that medications were taken correctly according to physician orders.
Followed care plan and directions to administer medications.
Developed strong and trusting rapport with participants s to facilitate smooth, quality care.
Remote Data Entry / RMS 1
LHI Optum serve
Milwaukee, WI
08.2022 - 04.2023
Researched and updated customer records in database system.
Inputted data into various software programs accurately and efficiently.
Entered large volumes of information into spreadsheets quickly and accurately.
Verified accuracy of data by cross-referencing with source documents.
Maintained log of all transactions for record keeping purposes.
Checked completed work for errors or duplicate information before submission.
Assisted other team members with complex data entry tasks as needed.
Reviewed existing databases to identify areas for improvement or optimization.
Communicated effectively with colleagues, customers, and vendors via email, phone, or in person.
Coordinated assignment distribution to facilitate smooth workflows.
Work Study Student
Southern University And A&m College - Baton Rouge La
Baton Rouge, LA
01.2019 - 05.2022
Assisted with the filing of documents and records in an organized manner.
Provided support to faculty and staff by responding to inquiries and requests for information.
Organized and maintained office supplies, equipment, and materials.
Supported the administrative team by completing data entry tasks accurately and efficiently.
Performed light clerical duties such as photocopying, faxing, scanning, and mailing documents.
Created spreadsheets to track project progress, deadlines, and other related data.
Answered phone calls professionally while addressing customer inquiries promptly.
Greeted visitors warmly in a professional manner while providing assistance when needed.
Assisted department with special projects and tasks to meet deadlines.
Warehouse Associate
Amazon
Baton Rouge, LA
10.2021 - 01.2022
Received and processed incoming shipments, verifying accuracy of items against purchase orders.
Maintained accurate inventory records through manual and computerized systems.
Performed cycle counts to ensure accuracy of inventory levels.
Unloaded materials from trucks using forklifts and pallet jacks.
Labeled containers correctly for product identification purposes.
Packed goods for shipment in accordance with customer instructions.
Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
Education
Bachelor of Science - Social Work
Southern University And A & M College
Baton Rouge, LA
05.2022
Skills
Work Planning and Prioritization
Goal Setting
Attention to Detail
Client Service
Active Listening
Customer Service
Time Management
Ambitious
Certification
CPR
FEMA
Customer Service
Timeline
Assistant Team Leader
Options LLC
11.2023 - Current
Direct Service Worker
Options LLC
08.2023 - 11.2023
Remote Data Entry / RMS 1
LHI Optum serve
08.2022 - 04.2023
Warehouse Associate
Amazon
10.2021 - 01.2022
Work Study Student
Southern University And A&m College - Baton Rouge La
Deputy Communications Director at Louisiana Department of Children and Family ServicesDeputy Communications Director at Louisiana Department of Children and Family Services
Medical Receptionist & Chiropractic Assistant at Get Off My Nerves ChiropracticMedical Receptionist & Chiropractic Assistant at Get Off My Nerves Chiropractic