Saraswathi Anand Kotikalapudi

• Handling critical 911, County Sheriff network & security
• Develop and enforce security policies and procedures
• Analyze and respond to security incidents using SIEM tools (e.g., Splunk, QRadar)
• Protect against malware, ransomware, and DDoS attacks
• Patch systems and address vulnerabilities proactively
• Implement VPN solutions (IPsec, SSL) for secure remote and site-to-site communication
• Perform regular vulnerability assessments and risk analysis
• Troubleshooting Network problems and Network optimization
• Configure and maintain firewalls (e.g., SRX, Palo Alto, Checkpoint, Cisco ASA)
• Implement and enforce access control lists (ACLs) and NAT rules
• Set up intrusion detection/prevention systems (IDS/IPS)
• Identify and troubleshoot technical problems in the networking architecture
• Configure and maintain routers, switches, and network appliances
• Manage protocols such as OSPF, BGP, MPLS, and EIGRP
• Troubleshoot routing issues and optimize traffic flow
• Monitor network performance using tools like SolarWinds, Nagios, or PRTG
• Perform regular backups of network configurations and firmware updates
• Identify and resolve network outages or degradations promptly
• Provide technical and helpdesk support to the customers/clients of the company
• Implementation of CISCO ISE for wired & wireless devices
• Managing CISCO Prime Infrastructure
• RSA dual factor authentication for CISCO SSL VPN
• Checkpoint 23000 firewall migration for 80.20
• Configuring Routers, Switches (IOS based)
• Configuring WAN protocols, Wireless Juniper MIST & Cisco
• Establishing / Troubleshooting / Enhancing Networks
• Coordinating with ISP to maintain the County network
• Netscaler Load balancer & Checkpoint for Network security
• Job involves maintaining, upgrading and configuring of LAN/WAN devices
• Maintain accurate documentation of network layouts, configurations, and security policies
• Provide regular reports on network performance and security incidents
• Collaborate with IT teams to ensure alignment between network and business requirements
• Educate users on cybersecurity best practices
• Ensure compliance with industry standards (e.g., ISO 27001, NIST, GDPR, SLED)
• Conduct periodic audits to ensure security and operational efficiency
• Audited networks and security systems to identify vulnerabilities.
• Performed regular system audits to identify any potential vulnerabilities or threats.
• Protected secure data files and regulated access.
• Designed, implemented, and maintained security systems and controls.
• Analyzed system risk to identify and implement appropriate security countermeasures.
• Built firewalls and encrypted data to secure confidential information.

• Taking care of new business, data center operations, and developing IT services portfolios.
• BCP DC-DR Drills
• Plan the SLAs and OLAs timelines
• Rooster Preparation for Shift adjustments.
• Internal Review Meetings about the Project status and Network fine tuning ,performance standards maintenance as per the customer requisitions
• Co-ordination between all the vendors, user departments, and POP (Point of Presence) operations to record the performance levels.
• 24/7 Network Support and Monitoring at DC level, Network Performance Management, Network Security management and SLA Management.
• Calculate and minimize the STR(Speed Time to Respond)
• Configured and maintained the Data Center with the high-end modular routers and switches.
• Core level router Cisco 7609S, HP 6616, MSR 30-20 and Cisco 2900 router in access layer.
• Core Switch as Cisco 6513E, 4506E, HP 7510E core switch in distribution layer and Catalyst 3750X in access layer.
• Configured the hub links with the BGP routing protocol.
• Configured the Check point firewall Nokia NGX R65
• Implemented the firewall rules with the Smart Dashboard R75.20.
• Actively participated in the DC and DR network, security, and load balancing concepts using Radware (AppDirector and IPS) and Check Point appliances.
• Implemented HP IMC tool for AAA and NMS
• Implemented and configured the CA spectrum and e-health tools.
• Generated the network up-time reports by using the CA tools.
• Configured and maintained the HP VCX server.
• Configured and managed 1100 end locations’ WAN & LAN network of RAPDRP with Cisco 2900 router and Cisco Catalyst 3750X.
• Vender management.
• Coordinating with the ISP`s for connectivity related issues and day to day activities.
• Managing Andhra Pradesh BHARTI-AIRTEL DATA Network to ensure proper connectivity to all the 3rd Party high revenue based VAS-servers (Hello tune, On Demand Music, voice portals)
• Currently working on 45 numbers-inter network CISCO devices includes 2950, 2960, stacked 3750 switch, 3550, 4507 series CISCO switches, 2811, 3825, 3845 and 3550 CISCO routers and pix Firewalls
• Daily basis preparing the required configuration and Processing RFC documents and PCR documents also to implement on the relevant internet work devices to fulfill the vendor/customer's need
• Analyzing the traffic on the specific links for optimizing the network
• Hardware troubleshooting for the Cisco 1700 and 3600 Series Routers
• Recognizing N/W issues smartly and coordinating with Central team (GMC) and end user & Vendors for troubleshooting complex Network Problems Related to Routing, Switching Configuration and Connectivity to SERVERS
• Establishing and configuring Serial Point-to-Point Connections
• Strictly adhering to the SLA and ensuring the Network availability for 24/7 and working towards the customer value rise in market
• Troubleshooting the Serial Lines, ISDN (PRI & BRI) Connections, Channelized E1 lines, and Ethernet
• Supervision and Team Building

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• Coordinated as TEAM MEMBER in executing the Andhra Bank WAN project as per schedule
• Establishing connectivity to 140 branches through 64 kbps leased Circuit with ISDN – BRI as back-up link, to the zonal office through FOUR CEI stream and ISDN primary connection
• Installed and commissioned CISCO 3600 routers as CORE and DISTRIBUTION routers, CISCO 1700 series routers in branches and RAD ASM 31, i31 and HTU-EI Modems
• Successfully shifting the core location from AB khairathabad to Hitech city premises without down time
• Implemented Data Communication Network by using Channelized E1 and ISDN PRA as a backup facility connecting through RAD HTU-E1 2 MBPS modems to CISCO 3662 in Zones and 64 KBPS leased lines and ISDN BRI as a backup connecting through RAD ASM31 & ASMi-31 modems with CISCO 1760 & 2800 Routers
• 34MB OFC SYSTEM in Distribution Location for CE1, PRI & Back bone connectivity & 64 KBPS leased lines & ISDN BRI lines at Branch side
• Connecting through P.Mux & V.Mux (MLLN) at service providers like BSNL, Railtel
• Testing and troubleshooting WAN connectivity with BSNL & MTNL
• Configuring of ISDN BRI as backup for the main Leased Lines
• Trouble shooting the problems associated with Leased lines and ISDN lines
• Responsible for connectivity of Credit card Division, VISA, Inspection, Service center, ATM CELL, MAIN BRANCH, STAFF TRAINING CENTER, Central Pension Procession Center etc
• Responsible for inter connectivity between different Switches in the Zonal Office
• Planning for the connectivity of new Branches and commissioning
• Planning and Maintenance of IP addresses details in the 4 floors and its documentation