Sarath Sengphet
Danbury,CT
Summary
Proven track record of enhancing operational efficiency and quality, leveraging strong work ethic and attention to detail. Skilled in soldering, assembly, and forklift operation, complemented by effective communication and teamwork. Achieved significant improvements in production accuracy and team collaboration, driving results and exceeding employer expectations. Reliable Machine Operator with work history of good performance in fast-paced production environments. Knowledgeable in quality control measures and manufacturing quality standards. Demonstrated expertise in equipment operation and maintenance. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
19
19
years of professional experience
Work History
Machine Operator/Label Machine Operator
PepsiCo
05.2022 - 04.2024
- Maintained equipment performance by lubricating and cleaning components.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Kept detailed production records and identified hold-ups.
- Operated machining equipment safely with team of operators.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Complied with company and OSHA safety rules and regulations.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Replenished materials and supplies as needed to maintain production.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Used precision measuring tools to meet required product specifications.
- Operated multiple machines simultaneously to meet production requirements.
- Have daily operation meetings with lead production supervisor on quality and quantity of Gatorade products.
- Inspect correct label, lot number and batch number to insure working on the correct product as needed for operation.
- Kept log she of quality every hour for correct cap and pull on bottle, and check correct temperature and date on bottle.
Food and Beverage QSR/ HOH
Walt Disney World Animal Kingdom (Pizzafari)
04.2021 - 05.2022
- Cleaned and set up tables to promptly seat guests and reduce wait times.
- Greeted guests warmly to foster welcoming environment.
- Entered orders accurately to produce finalized checks and attain correct payments from guests.
- Maintained up-to-date knowledge of menu options, specialties, and menu deviations to accurately relay information to guests.
- Providing excellent customer service, successfully upselling relevant products and services for increased customer satisfaction.
- Possessed comprehensive understanding of food and beverage menu items and preparation techniques.
- Adhered to health and safety standards while handling food and beverages.
- Demonstrated success in maintaining high level of customer satisfaction.
- Used point-of-sale systems and completed end-of-shift paperwork accurately.
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Addressed and handled customer complaints in polite and professional manner.
- Checked on guests throughout meal to attend to needs and provide great service.
- Worked closely and successfully with kitchen staff and management to maximize customer satisfaction.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
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- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Practice hand washing and sanitizing with correct chemicals.
- Maintained cleaned uniforms and wear correct PPE.
- Counted cash to even out register at the beginning and end of shift. Then log register amount and deposit money in drop box with log for cash handling supervisor.
Production/Lead Operator/Inspector in Quality Assurance and Quality Control
Lannett Company Inc, Silarx Pharmaceuticals
02.2019 - 04.2021
- Handled production line documentation for waste, downtime and output.
- Kept production line ready for monthly inspections and yearly audits by consistently following optimal processes.
- Maintained safe work areas by keeping pathways and stations free of hazards and excess waste or materials.
- Supported employees by accurately tracking time and proactively resolving any conflicts.
- Communicated clear instructions for general operations and product-specific runs to prevent errors and rework.
- Trained workers in proper operation, calibration, and maintenance of production line equipment.
- Monitored employee activities to verify consistent use of good manufacturing principles.
- Organized regular production line cleaning and sanitation to prevent contamination and consumer illnesses.
- Contributed to continuous improvement and lean initiatives by implementing directives.
- Worked with supervisor and other team leads to manage and prioritize staffing assignments to meet customer demand and production schedules.
- Monitored workers on site during production activities for safety procedures compliance.
- Evaluated manufacturing equipment for safety and functionality with regular inspections and preventative maintenance.
- Assembled products according to changing daily work orders and specific customer needs.
- Adjusted machines to increase productivity for runs.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Prepared reports and technical documentation of day-to-day production processes.
- Reviewed production schedules and streamlined processes.
- Met production targets and tight deadlines by collaborating closely with team members.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Fed raw materials into machines.
- Set up machines to start production cycles and controlled machine settings.
- Provided on-the-job training to newly hired workers and team members.
- Performed quality checks to identify finish discrepancies.
- Assisted with equipment startups and machine installation tasks.
- Performed quality assurance tasks to promote accuracy and minimize mistakes.
- Conducted inspection of in-process or finished product.
Electronic Mechanical Assembler
Siemens Healthcare Diagnostics
01.2016 - 02.2019
- Assembled components per technical specifications and production guidelines.
- Used precision measuring equipment to check final products for adherence to tolerance limits.
- Recommended changes in circuitry or installation specifications to simplify assembly and maintenance.
- Completed surface mount soldering of printed circuit boards.
- Conducted, maintained, tested and repaired disks and probes, electronic components, parts, equipment and systems.
- Reviewed building diagrams and blueprints to determine errors in electronic equipment installations.
- Installed completed assemblies into cases.
- Inspected, tested, and adjusted completed units to meet specifications and customer order requirements.
- Cultivated interpersonal skills by building positive relationships with others.
- Learned and adapted quickly to new technology and software applications.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Developed strong communication and organizational skills through working on group projects.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Demonstrated leadership skills in managing projects from concept to completion.
- Excellent communication skills, both verbal and written.
- Applied effective time management techniques to meet tight deadlines.
- Conducted quality assurance inspections on finished components and identified issues.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Completed durable assemblies and subassemblies with hand and power tools.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
- Performed regular maintenance on production equipment to verify functionality and performance.
- Created reports to document and provide information regarding production progress and developments.
- Utilized safety devices and procedures to protect personnel and equipment.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Facilitated collaboration between production and other departments.
Medical Records Specialist
Danbury Hospital
05.2005 - 12.2015
- Monitored legal and financial statuses of various offices.
- Reviewed charts and flagged incomplete or inaccurate information.
- Maintained patient confidence by keeping patient records information confidential.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Coordinated responses to subpoenas and other legal requests for medical records, working closely with legal counsel as necessary to protect patient privacy rights.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Maintained patient records in compliance with security regulations.
- Improved patient care by maintaining accurate and up-to-date medical records for easy access by healthcare practitioners.
- Kept accurate log of requests for medical information and records.
- Followed up with patients about medical and healthcare processes.
- Developed efficient workflows for data entry tasks, enhancing overall productivity within the department.
- Provided outstanding customer service to patients requesting copies of their medical records or seeking assistance with related inquiries.
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
- Maintained compliance with HIPAA regulations through thorough staff training and continuous monitoring of security protocols surrounding patient data management.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Supported medical staff by providing organized and accurate medical records.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Printed and photocopied documents to provide patients with copies of medical records.
- Handled complaints and questions, and re-directed calls to other team members.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
- Managed multi-line phone system, ensuring prompt and courteous service to callers.
- Monitored front areas so that questions could be promptly addressed.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Education
High School Diploma -
Danbury High School
Danbury, CTSkills
- Strong Work Ethic
- Good Communication/Teamwork and Collaboration
- Computer Skills
- Attention to Detail
- Lean Manufacturing
- Quality Control Inspection/Inventory control
- Soldering and Assembly
- Forklift Certified
Timeline
Machine Operator/Label Machine Operator
PepsiCo
05.2022 - 04.2024
Food and Beverage QSR/ HOH
Walt Disney World Animal Kingdom (Pizzafari)
04.2021 - 05.2022
Production/Lead Operator/Inspector in Quality Assurance and Quality Control
Lannett Company Inc, Silarx Pharmaceuticals
02.2019 - 04.2021
Electronic Mechanical Assembler
Siemens Healthcare Diagnostics
01.2016 - 02.2019
Medical Records Specialist
Danbury Hospital
05.2005 - 12.2015
High School Diploma -
Danbury High School
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