Sarathany In
Houston
Summary
Skilled RTV Clerk at Costco with expertise in warehouse operations and logistics coordination. Successfully reduced process inconsistencies, while training new personnel, enhancing team performance. Known for strong verbal communication and dependable performance, I effectively resolved member inquiries, ensuring high standards of service and satisfaction.
Knowledgeable and dedicated member service professional with extensive experiences. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with employees. Motivated to maintain Members satisfaction and contribute to Costco success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, and cultivating a friendly environments.
Equipped with strong problem-solving abilities, decision-making skills, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
RTV Clerk
Costco
Houston, TX
04.2025 - Current
- Investigated and resolved accounting, service, and delivery concerns, ensuring accurate shipment handling, effective inventory controls, and clear vendor communications.
- Maintained accurate and organized records while ensuring confidentiality and compliance.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Liaised with Receiving, Refund, and Front End teams to develop a efficient system.
- Maintained compliance with company standards and regulations during all phases of the return process.
- Investigated and resolved members' inquiries and complaints quickly.
- Followed Costco compliance on disposal policy of products.
- Exhibited high energy and professionalism when dealing with employees and member.
Receiving Clerk
Costco
08.2024 - 04.2025
- Received and inspected incoming shipments for accuracy and quality compliance.
- Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
- Coordinated with vendors to resolve order fulfillment discrepancies, ensuring compliance with quality standards.
- Coordinated with vendors to address discrepancies in order fulfillment effectively.
- Reviewed invoices and verified orders for accuracy, minimizing potential errors in inventory management.
- Maintained a clean and organized receiving area to promote safety and operational efficiency.
- Unloaded pallets and deliveries and organized products in warehouse.
- Arranged received items strategically within designated warehouse areas, maximizing storage space utilization and improving accessibility.
Warehouse Forklift Operator
Costco
09.2023 - 08.2024
- Operated forklifts to efficiently transport goods within warehouse environment.
- Collaborated with team members to optimize loading and unloading processes.
- Maintained compliance with safety regulations and protocols during operations.
- Implemented process improvements resulting in reduced loading times and increased efficiency.
- Monitored equipment performance and conducted routine maintenance as needed.
- Assisted management in developing strategies for inventory management and space optimization.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
Merchandiser
Costco
10.2018 - 09.2023
- Developed and implemented effective merchandising strategies to enhance product visibility.
- Analyzed sales data to optimize inventory levels and improve in-stock percentages.
- Trained new team members on merchandising best practices and company policies.
- Enhanced store layout by reorganizing product placements for improved customer flow and accessibility.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Education
High School Diploma -
Dobie High School
Houston, TXSkills
- Shipping and receiving
- Warehouse operations
- Quality assurance
- Inventory control
- Teamwork and collaboration
- Members service
Timeline
RTV Clerk
Costco
04.2025 - Current
Receiving Clerk
Costco
08.2024 - 04.2025
Warehouse Forklift Operator
Costco
09.2023 - 08.2024
Merchandiser
Costco
10.2018 - 09.2023
High School Diploma -
Dobie High School