Sara Thompson
Fayetteville,AR
Summary
Outgoing and friendly with great people skills. A quick and adaptable learner with expertise working in fast paced energetic environments, independently and in a team setting. Dedicated to creating positive and personalized customer experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Instructor and Event Staf
National Cheerleaders Association
05.2021 - Current
- Led groups of middle school and high school aged kids safely through a variety of camp activities.
- Helped athletes build life long skills such as teamwork and leadership within cheer teams.
- Maintained energy and enthusiasm in fast paced environments.
- Used critical thinking skills to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Assisted in successful execution of events by setting up and breaking down equipment, signage, and decorations.
Content Staff
Varsity Spirit
05.2022 - Current
- Maintained brand consistency by adhering to established style guides and editorial standards.
- Ensured timely publication of digital content.
- Worked alongside social media manager to create content for various Varsity Spirit brands social media channels.
- Shot photos and created video compilations showcasing athletes and event highlights to boost interest in brand.
Brewista, Shift Lead, and Certified Trainer
7brew Coffee
09.2022 - 04.2024
- Promoted welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Completed store opening and closing procedures and balanced tills.
- Delegated daily tasks and responsibilities with positivity and kindness.
- Helped store management go above and beyond standards of service and quality.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Trained new employees on complete knowledge of recipes, work flow, culture, understanding POS system, positive customer interactions
Education
High School Diploma -
Southside High School
Fort Smith, AR05.2021
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Multitasking Abilities
- Dependable and Responsible
- Flexible and Adaptable
- Building Customer Loyalty
Accomplishments
Nominated Top Rookie Instructor (2021) and Top Veteran Instructor (2023) in the central region of the National Cheerleaders Association based on customer, employer, and peer reviews.
Certification
NFHS Concussion in Sports certification
USA Cheer Safety and Risk Management certification
Timeline
Brewista, Shift Lead, and Certified Trainer
7brew Coffee
09.2022 - 04.2024
Content Staff
Varsity Spirit
05.2022 - Current
Instructor and Event Staf
National Cheerleaders Association
05.2021 - Current
High School Diploma -
Southside High School
NFHS Concussion in Sports certification
USA Cheer Safety and Risk Management certification
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