Saravady Kim
Technician
Canoga Park,CA
Summary
Pursuing a full-time role that presents opportunities for professional challenge, effective time management, and problem-solving skills. Eager to contribute to a team environment. Bring a positive attitude and commitment to continuous learning and growth.
Overview
13
13
years of professional experience
Work History
Technician
Piezo Metrics Inc
09.2022 - Current
- Employed mechanical presses, hand tools, and heat guns to assemble and disassemble parts and products.
- Maintained quality assurance and customer satisfaction objectives.
- Organized work to meet demanding production goals.
- Utilized control mechanisms and hands-on procedures to operate machines.
- Interpreted written assembly drawings and work instructions to properly complete tasks.
- Consistently met performance targets under pressure while maintaining a strong focus on quality assurance.
- Demonstrated proficiency in various types of soldering, including surface mount and through-hole applications.
- Utilized advanced testing equipment to verify product functionality after the soldering process was completed.
- Enhanced product quality by performing detailed soldering tasks on electronic components.
- Maintained a safe working environment through adherence to safety protocols and proper equipment usage.
- Adhered to strict quality control standards, ensuring all work met or exceeded client expectations.
- Inspected, measured and tested completed metal workpieces for conformance to specifications using measuring and testing devices.
- Documented daily work on production logs and work orders and discussed activities with management to optimize future production.
Underwriter/Loan Processor
Loanmart
06.2021 - 07.2022
- Worked with customers via telephone to answer questions, process transactions and resolve issues.
- Prepared documents for underwriting by verifying client income, credit reports and other information.
- Maintained professional customer service at all times.
- Processed loans within various departments to achieve timely, accurate and fair proceedings.
- Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
- Provided quick turnaround times to maintain fast-paced schedule.
- Reviewed financial statements and contacted institutions and customers to clarify details.
Technician
Piezo Metrics Inc
09.2019 - 06.2021
- Employed mechanical presses, hand tools, and heat guns to assemble and disassemble parts and products.
- Organized work to meet demanding production goals.
- Maintained quality assurance and customer satisfaction objectives.
- Conducted tests of components and systems to evaluate performance and identify concerns.
- Interpreted written assembly drawings and work instructions to properly complete tasks.
- Enhanced product quality by performing detailed soldering tasks on electronic components.
- Maintained a safe working environment through adherence to safety protocols and proper equipment usage.
- Adhered to strict quality control standards, ensuring all work met or exceeded client expectations.
- Troubleshot and resolved issues with electronic assemblies, ensuring timely completion of projects.
- Verified quality of finished products against company standards, determined grades and identified defective items.
- Documented daily work on production logs and work orders and discussed activities with management to optimize future production.
Customer Service Representative
Fazio Cleaners
08.2012 - 09.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Recommended services to customers, thoroughly explaining details.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Developed client relationships and earned reputation for exceeding service standard goals.
Education
High School Diploma -
Grover Cleveland Charter High School
Reseda, CALos Angeles Pierce College
Woodland Hills, CALos Angeles Valley College
Van Nuys, CASkills
Contract finalization
Deadline oriented
Organized
Multitasking Abilities
Processing procedures
Financial document review
Decision Making
Adaptability and flexibility
Complaint resolution
Attention to detail
Money handling abilities
Professional telephone demeanor
Customer service
Timeline
Technician
Piezo Metrics Inc
09.2022 - Current
Underwriter/Loan Processor
Loanmart
06.2021 - 07.2022
Technician
Piezo Metrics Inc
09.2019 - 06.2021
Customer Service Representative
Fazio Cleaners
08.2012 - 09.2019
High School Diploma -
Grover Cleveland Charter High School
Los Angeles Pierce College
Los Angeles Valley College
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