Accomplished Business Systems Analyst with over 13 years of experience specializing in IT within the healthcare, consumer banking, and insurance sectors. Expertise in business analysis, data management, and agile methodologies, with a proven track record of delivering solutions that enhance business performance. Skilled in stakeholder collaboration and team leadership, aiming to leverage strong analytical skills to drive impactful projects.
Domain: Healthcare
Project Name: RxGuide
Project Synopsis:
RxGuide is a standalone analytics client reporting tool developed by CarelonRx. It features an interactive client dashboard that highlights cost, utilization, clinical value, cost savings, and modeling. This tool serves as a market differentiator for CarelonRx, enabling clients, consultants, and internal stakeholders to perform meaningful data analysis, drive decisions, identify opportunities, and support strategic planning.
Key Responsibilities:
Domain: Insurance
Project Name: Arek
Project Synopsis:
Arek builds, maintains, and develops shared information system services essential for pension insurance. The project plays a significant role at the core of the occupational pension industry.
Key Responsibilities:
Domain: Healthcare
Project Name: Claims Management
Project Synopsis:
The medical billing insurance claim process begins when a healthcare provider treats a patient and sends a bill for services to a designated payer. The bill includes a summary of services using ICD code sets, patient demographic data, and insurance information. The claim is then processed.
Key Responsibilities:
Domain: Consumer Banking (Small Business)
Project Name: Hierarchy Management Tool
Project Synopsis:
The segment technologies branch manages financial center hierarchies and hierarchy node attributes, which change monthly. The current legacy system, OTC (One Team Connections), manages these assignments and attributes. The new HMT application will facilitate the submission of monthly change requests and an approval workflow for these changes.
Key Responsibilities:
Domain: Property & Casualty Insurance
Project Name: Esurance
Project Synopsis:
Esurance, owned by Allstate, is an American auto insurance provider that sells car insurance directly to consumers online and over the phone. It serves nearly 90 percent of the U.S. population across 34 states. Recently, Esurance expanded its product offerings to include motorcycle, homeowners, and renters insurance.
Key Responsibilities:
Understanding of healthcare systems, clinical information systems, and healthcare data., Knowledge of consumer banking processes and P&C insurance systems.
Experience in breaking down tasks, assigning responsibilities, and tracking progress; knowledge of Agile methodologies, including Scrum and Kanban, and tools like Jira and Rally; involvement in functional testing, UAT, and regression testing to ensure quality
Expertise in eliciting, analyzing, and documenting business requirements., Ability to identify gaps between current and desired states and propose solutions., Skilled in creating process flow diagrams and mapping business processes., Strong analytical and problem-solving skills to address business challenges.
Effective communication with stakeholders to gather requirements and provide updates., Proficient in creating detailed documentation, including BRDs, SRS, and user stories., Ability to present complex information in a clear and concise manner to various audiences.