Analytical Senior Business Analyst with a strong background in designing and implementing business operations systems. Expert in Microsoft D365 F&O ERP professional expert for almost 10 plus years. Known for improving organizational productivity and efficiency through leveraging skills in strategic planning, project management, and team collaboration. Significant contributions to previous roles include streamlining processes, enhancing system functionality, and optimizing overall business performance. Consistently deliver projects on time and within budget while working effectively with stakeholders at all levels of the organization.
Work History
Microsoft D365 ERP - Senior Business Analyst
2 Years 5 Months
DuBois Chemicals | 01.2024 - Current
Analyzed business processes to identify areas for improvement and efficiency.
Collaborated with cross-functional teams to gather requirements for new projects.
Created data models to support decision-making and strategic planning initiatives.
Analyzed existing systems and processes, identified gaps and recommended improvements.
Identified opportunities for automation of manual processes through technology solutions.
Collaborated with IT teams on the development of applications based on business requirements.
Developed new analytical systems to improve essential business metrics visibility.
Prepared cost and benefit analyses to support decision-making regarding potential solutions.
Analyzed business requirements and translated them into functional specifications for technology solutions.
Led cross-functional teams to identify and implement process improvements, enhancing operational efficiency.
Microsoft D365 F&O - Functional Consultant
1 Year 5 Months
EDU FIN IT INC | 06.2023 - 11.2024
Implemented almost 4 end to end Implementations of Microsoft Dynamics ERP from AX2009, AX 2012 and D365 and worked as Support almost 10 projects.
Specialized in Finance modules and SCM modules and service management
Identified plans and resources required to meet project goals and objectives.
Provided detailed project status updates to stakeholders and executive management.
Establish and nurture productive relationships with internal and client teams while delivering exceptional client service.
Strong understanding and experience within the end-to-end ERP implementation project life cycle
Dynamics 365 Implementation, Configuration, Training on modules such as Finance, Trade & Logistics Management, Project Management and Service Management. Migrating data from legacy system to Dynamics ERP
Planning, budgeting, and monitoring project execution of ERP & Process Improvement initiatives with effective stakeholder engagement
Product Manager, PM
3 Years 8 Months
CISCO | 09.2019 - 05.2023
Proposed solution and built team to solve number one cause of customer complaints and completed Webex ECM Integration features in six months ahead of schedule.
Reduced development costs by 25 percent by creating a plan to merge related products into one more streamlined product.
Oversaw integration of an external technology solution by leading 5 developers, 1 designer, 1 documentation team and 6 testers from two companies, resulting in an additional ECM users got increased from 2k users to 30K users.
Conducted evaluative Beta testing with 20+ customers using Webex Beta and User Demo synthesized and designed against findings which reduced bounce rate for primary user flow by 10%
Conducted Customer Live demo on our product Roadmaps and Strategies for upcoming features
Track Customers experience with different types of metrics and Dashboards like Business, Operational and Analytical which increases users’ usage to 15% on ECM
Coordinate with Research and Business Analytical team to understand customers enhancements on feature released and capturing new features for business
Senior Microsoft D365 Consultant
7 Months
42Hertz | 01.2019 - 08.2019
Proven ability to develop and implement creative solutions to complex problems.
Implement D365 F&O modules with Data Migration
Strengthening communication skills through regular interactions with Clients
Demonstrated creativity and resourcefulness through the development of innovative solutions.
Developed and maintained courteous and effective working relationships.
Managed time efficiently to complete all tasks within deadlines.
Provided professional services and support in a dynamic work environment.
Senior Consultant
2 Years 4 Months
KPMG | 09.2016 - 01.2019
Analyzed problematic areas to provide recommendations and solutions.
Determined areas for improvement and implemented processes to alleviate problems.
Prioritized projects and project tasks depending upon key milestones and deadline dates.
Monitored and managed staff performance to attain target metrics both individually and team unit.
Evaluated client’s needs and created plan of action to provide solutions.
Streamlined processes to cut downtime and optimize employee productivity.
Troubleshot issues by understanding issues, diagnosing root cause and coming up with effective solutions.
Consultant
2 Years 3 Months
BPI | 05.2014 - 08.2016
Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
Supported clients with business analysis, documentation, and data modeling.
Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Onboarded and managed new client accounts to boost retention rates.
Created monthly forecast templates and resource management allocations for approved projects.
Migrating Data from Legacy system to New ERP software
Consultant
1 Year 10 Months
Alle Technologies | 06.2012 - 04.2014
Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
Organized and analyzed primary and secondary research to understand industry, market and company trends.
Working on different support Projects on AX 2009 and AX 2012
Understanding BRD, FDD, Gap Fit Analysis, Customization documents, Training to users and UAT documents
Import and Export data from old version ERP to New version ERP systems
Education
MBA - Finance And Human Resources
SASTRA University | Tamil Nadu | 05-2012
Bachelor of Arts - Accounting and Business Management
Pondicherry University | Puducherry | 06-2010
Skills
ERP implementation
Data migration strategies
Data warehousing
Data analytics expertise
Analytical tool implementation
Business process analysis
Workflow Analysis
KPI tracking
Process automation
System optimization
Agile methodology expertise
Operations analysis
Business case validation
Change management
Advanced problem solving
Decision-making
Reporting and documentation
Requirements gathering
Agile methodology
User acceptance testing
Stakeholder management
Accomplishments
Certified Professional Microsoft Dynamics AX 2012, 06/01/17
Certified Professional Microsoft Dynamics AX 2009, 11/01/12
Certified Scrum Professional, 08/01/22
Product Manager Course, 02/01/20
MB-300 Microsoft Certified: D365 Finance Professional, 08/01/23
MB-310 Microsoft Certified: D365 Finance Professional, 08/01/23
SC-900 Microsoft Certified: D365 Security, Compliance, and Identity Fundamentals
Coupa - Certified: Coupa Procure-to-Invoice System Administration
Certification
2017-06 Certified Professional Microsoft Dynamics AX 2012
2012-11 Certified Professional Microsoft Dynamics AX 2009
2022-08 Certified Scrum Professional
2020-02 Product Manager Course
2023-08 MB-300 Certified D365 Finance Professional
2023-08 MB-310 Certified D365 Finance Professional
Timeline
Microsoft D365 ERP - Senior Business Analyst
DuBois Chemicals
01.2024 - CurrentRead More
Microsoft D365 F&O - Functional Consultant
EDU FIN IT INC
06.2023 - 11.2024Read More
Product Manager, PM
CISCO
09.2019 - 05.2023Read More
Senior Microsoft D365 Consultant
42Hertz
01.2019 - 08.2019Read More
Senior Consultant
KPMG
09.2016 - 01.2019Read More
Consultant
BPI
05.2014 - 08.2016Read More
Consultant
Alle Technologies
06.2012 - 04.2014Read More
Pondicherry University
Bachelor of Arts from Accounting and Business Management