Saray Dominguez Montiel
South Milwaukee,WI
Summary
Versatile and results-driven professional with a proven track record at Saint Joan Antida High School, adept in IT systems management and operations. Excelled in enhancing operational efficiency and customer satisfaction, showcasing strong multitasking and organizational skills. Expertise in Google Workspace and Microsoft 365, complemented by exceptional problem-solving abilities and a commitment to maintaining high-quality standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
IT and Operations Support Coordinator
Saint Joan Antida High School
08.2024 - Current
- Strong organizational and multitasking skills, with experience in operations or facilities management.
- Proficiency in IT systems management, including Google Workspace, Microsoft 365, and Active Directory.
- Basic understanding of device management for Chromebooks and laptops, along with antivirus and monitoring tools.
- Ability to work independently, and troubleshoot basic technical issues.
- Experience in an educational setting is a plus.
- Familiarity with campus security systems, including cameras, and access control.
- Experience managing vendor relationships, particularly in food service, janitorial services, or facilities management.
School Secretary
Saint Joan Antida High School
10.2023 - 08.2024
- Managed day-to-day office operations, including scheduling appointments, handling correspondence, and maintaining files and records.
- Served as the first point of contact for students, parents, and staff, providing excellent customer service, and addressing inquiries.
- Coordinated communication between administrators, teachers, and parents regarding school events, announcements, and student progress.
- Assisted with student attendance tracking and record-keeping, ensuring compliance with school policies and regulations.
- Maintained and updated student and staff databases, ensuring the accuracy and confidentiality of sensitive information.
- Managed office supplies and equipment to ensure smooth office operations.
- Supported school events and activities by assisting with logistics, room bookings, and coordination of volunteers.
- Demonstrated proficiency in office software (e.g., Microsoft Office Suite, Google Workspace), and school management systems.
- Ensured compliance with health and safety regulations, maintaining a safe and welcoming environment for students, parents, and staff.
Server
Jalapeno Loco
06.2019 - 08.2024
- Efficiently and successfully resolved conflicts, resulting in customer satisfaction 100% of the time.
- Warmly greeted new and returning customers, and developed relationships resulting in customer loyalty.
- Accurately taking customer orders and safely handling food, while enhancing customer service and verbal communication.
- Communicate efficiently at a fast pace with servers, chefs, and managers when needed.
- Attention to detail ensures the accuracy of transactions, orders, and payments to prevent any discrepancies with customers.
Signshop Manager
ICM Corporation
02.2023 - 11.2023
- Successfully managed my team, so the production of signs always got delivered to the customers on time.
- Created designs and sample layouts to always satisfy the customer.
- To ensure the production got out on time, I would design, print, weed vinyl, and make the sign last.
- Work with my team to resolve problems quickly and efficiently that arose with the materials for the signs.
Picking Associate
ICM Corporation
09.2022 - 02.2023
- Accurately picked and prepared customer orders from inventory, ensuring all items were correctly selected and packaged for shipment.
- Maintained a high level of attention to detail to ensure order accuracy, and minimize errors in picking, labeling, and shipment.
- Utilized handheld scanner devices to track inventory, update order statuses, and ensure efficient warehouse operations.
- Worked in a fast-paced environment, meeting daily productivity and accuracy goals, while adhering to safety standards.
- Assisted in cycle counting and stock replenishment, ensuring that stock levels were accurate and aligned with inventory records.
- Followed all company safety protocols, including the proper use of Personal Protective Equipment (PPE), and warehouse safety equipment.
- Contributed to maintaining a high level of customer satisfaction by ensuring on-time, accurate order fulfillment.
Team Member
Walmart
05.2020 - 03.2021
- Delivered phenomenal customer service to ensure a positive experience.
- Have the adaptability to thrive in a fast-paced environment by assisting various customers in a short time, while stocking the aisles.
- Communicate effectively with my team, coordinating day-to-day plans in various departments.
- Always punctual, and open to learning new things in all departments of Walmart.
Education
Alverno College - Psychology & Minor in Business
Alverno College
05.2028
Skills
- Analysis and research
- Scheduling
- Work control processes
- Operations tracking
- SharePoint
References
References in a separate document have at least three
Certification
- Received my Seal of Biliteracy in Spanish from South Division High School
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
IT and Operations Support Coordinator
Saint Joan Antida High School
08.2024 - Current
School Secretary
Saint Joan Antida High School
10.2023 - 08.2024
Signshop Manager
ICM Corporation
02.2023 - 11.2023
Picking Associate
ICM Corporation
09.2022 - 02.2023
Team Member
Walmart
05.2020 - 03.2021
Server
Jalapeno Loco
06.2019 - 08.2024
- Received my Seal of Biliteracy in Spanish from South Division High School
Alverno College - Psychology & Minor in Business
Alverno College
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