Summary
Overview
Work History
Education
Skills
English
Languages
Timeline
Generic

Saray Lopez

Kissimmee,United States

Summary

Punctual and honest. Proactive, always wanting to learn and improve in the work and personal sphere. I am very hard-working and understanding, and always eager to learn something new.

Overview

3
3
years of professional experience

Work History

Team Member

Madrag Clothing Store
09.2023 - Current
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Customer Service Supervisor

Menchies Yogurt
02.2023 - Current
  • Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
  • Enhanced team productivity through regular coaching, feedback, and performance evaluations.
  • Streamlined workflow processes for increased efficiency in handling customer inquiries and complaints.
  • Collaborated with other departments to address recurring customer concerns, improving overall service quality.

Line Cook

Sajoma Latin Fusion
03.2022 - 03.2023
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.

Front Desk Receptionist

Flamingoresort
05.2021 - 07.2021
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.

Education

Diploma High School -

EUGENIO MENDOZA
Venezuela
09.2017

Skills

  • Customer Service
  • Workplace Safety
  • Sales Promotion

English

I speak english well, and spanish is my first lenguage, all the days i learn something new about my english, and i want to speak it more than now

Languages

English
Professional Working
Spanish
Full Professional

Timeline

Team Member

Madrag Clothing Store
09.2023 - Current

Customer Service Supervisor

Menchies Yogurt
02.2023 - Current

Line Cook

Sajoma Latin Fusion
03.2022 - 03.2023

Front Desk Receptionist

Flamingoresort
05.2021 - 07.2021

Diploma High School -

EUGENIO MENDOZA

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Saray Lopez