Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Financial Advocate
R1 RCM, Intermountain Healthcare
03.2019 - Current
Executed financial assurance audits and implemented new control points and metrics to support business changes.
Furnished requested financial data and reports to auditors, regulators and investors and prepared analysis to support risk management.
Analyzed client capital structures and plans to determine financial viability and productivity of intended investments.
Verified patient insurance eligibility and entered patient information into system.
Provided excellent customer service to patients and medical staff.
Trained new staff on filing, phone etiquette and other office duties.
Facilitated communication between patients and various departments and staff.
Front Desk Agent
VASA Fitness
12.2018 - 03.2019
Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Collected fees, and payments.
Answered customer telephone calls promptly and appropriately handled needs.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Maintained clean and organized front desk areas to uphold polished company image.
Cashier Team Lead
Little Caesars
02.2017 - 03.2019
Communicated with customers and team members to solve problems.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Assisted customers by answering questions and fulfilling requests.
Processed both cash and card purchases and returns.
Quickly and accurately counted drawers at start and end of each shift.
Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Cashier
Redwood Swap Meet
03.2015 - 09.2016
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Stocked, tagged and displayed merchandise as required.
Learned duties for various positions and provided backup at key times.
Greeted customers entering store and responded promptly to customer needs.