Rachel Calderon
Hawthorne,CA
Summary
Hardworking and driven professional equipped to revitalize sales operations and align procedures to maximize profits and business acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Fluent in English and Spanish, I excel in teamwork and analytical thinking, consistently exceeding performance metrics. My approach is rooted in attention to detail and adaptability, ensuring operational excellence and repeat business.
Overview
20
20
years of professional experience
Work History
Sales Representative Manager
Med Massager
09.2018 - 05.2024
- Costco vender for Medical Devices/Med Massager
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved members complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to members requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual members needs.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Sales Representative
Kermanig Bakery
07.2015 - 08.2018
- Costco vender for Kermanig Bakery.
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
- Mentored new team members on proper cooking techniques, equipment usage, and sanitation procedures.
- Enhanced customer satisfaction by providing high-quality hot food dishes in a timely manner.
- Strengthened members loyalty by promptly addressing any concerns or complaints and taking corrective action as needed.
- Monitored counter and display inventory by replacing stock and requesting new products from freezers to keep areas well-stocked for maximum sales.
Front Desk Receptionist
Raddison Hotel
03.2010 - 06.2015
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Developed strong working relationships with team members, fostering a positive work environment.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Kept accounts in balance and ran daily reports to verify totals.
Medical Assistant
Dr. Potenciano Paredes, MD
06.2004 - 09.2009
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Education
Medical Assistant Certificate - Medical Assistant
Southern California Regional Occupational Center
2300 Crenshaw Blvd, Torrance, CA 9050106.2004
High School Diploma -
Leuzinger High School
4118 Roscrans Ave, Lawndale, CA 9026006.1994
Skills
- Bilingual in English/Spanish
- Complex Problem-Solving
- Teamwork and Collaboration
- Analytical Thinking
- Dependable and Responsible
- Organization and Time Management
- Customer Service
- Problem-Solving
- Attention to Detail
- Multitasking Abilities
- Calm Under Pressure
- Flexible and Adaptable
Languages
Spanish
Native or Bilingual
Timeline
Sales Representative Manager
Med Massager
09.2018 - 05.2024
Sales Representative
Kermanig Bakery
07.2015 - 08.2018
Front Desk Receptionist
Raddison Hotel
03.2010 - 06.2015
Medical Assistant
Dr. Potenciano Paredes, MD
06.2004 - 09.2009
Medical Assistant Certificate - Medical Assistant
Southern California Regional Occupational Center
High School Diploma -
Leuzinger High School
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