Accomplished Consultant drives organizational improvements through leveraging expertise in research and system enhancement. Well-versed in collaborating with employees and leaders to resolve control and procedural problems negatively affecting business operations. Dedicated to cost, process and resource optimization.
Overview
6
6
years of professional experience
Work History
Property Management Assistant
Kenneth Morris
12.2020 - Current
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Promptly responded to tenant complaints and concerns for over [Number] properties.
Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Completed final move-out walk-throughs with tenants to identify required repairs.
Generated leads for sales and rental properties through cold calls and referrals.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
Coordinated with legal counsel to resolve tenant disputes.
Followed up on delinquent tenants and coordinated collection procedures.
Financial Analyst
World Financial Group, Inc.
07.2020 - Current
Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability, and expense forecasts.
Performed complex financial and budget analyses to determine requirements and justify requested funding.
Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Developed sales strategies to increase sales of insurance policies.
Negotiated contracts with clients to establish best coverage with lowest cost.
Developed comprehensive marketing plans to promote insurance products to potential clients.
Developed strong referral network in community to raise awareness and increase sales opportunities.
Analyzed risk factors to recommend appropriate coverage levels.
Used relevant financial technology to generate reports and recommended courses of action to upper management.
Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
Established internal audit procedures to validate and improve accuracy of financial reporting.
Improved business direction by prioritizing customers and implementing changes based on collected feedback.
Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Negotiated offers and closed deals to finalize recruitment process and secure best talent.
Improved office efficiency by effectively managing internal communications and correspondence.
Calendar Supervisor
Quill And Arrow
11.2020 - 06.2023
Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
Met with managers to discuss vacancies, applicant qualifications and characteristics of top candidates.
Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
Collaborated with HR leadership regarding candidate salary determinations.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Delegated tasks to administrative support staff to organize and improve office efficiency.
Trained and supervised employees on office policies and procedures.
Managed data and correspondence to secure information across complex landscapes of organizational departments.
Performed routine data entry or document management.
Responded to requests for information from public, other municipalities or state and federal legislative offices.
Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
Diligently edited legal correspondence for grammar and spelling.
Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
Created and printed legal documents for attorneys to review.
Prepared and processed invoices for attorney billing.
Researched and identified legal precedents and statutes.
Organized files for court proceedings.
Attorney Assistant
Knight Law Group, LLP
10.2019 - 11.2020
Organized documents to manage paper and electronic filing systems of clients.
Filed court documents and legal pleadings with court clerk on behalf of attorneys.
Prepared and drafted correspondence and legal forms to maintain smooth communications.
Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.
Conducted research on legal cases and prepared summaries for attorneys.
Conducted legal research, compiled and organized evidence and identified relevant legal articles and statutes to use for legal proceedings.
Reviewed motions, briefs and other various legal documents.
Negotiated settlements with opposing counsel.
University Housing Clerk
University Of California, Berkely
05.2017 - 05.2019
Assisted applicants in filling out housing applications and verifying assets.
Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
Helped clients find permanent or temporary housing.
Conducted home and apartment inspections to identify safety issues and needed repairs.
Attended, participated, and contributed to monthly staff meetings addressing resident needs.
Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
Responded to room transfers, incident reports, and maintenance requests.
Assisted residents in preparing for activity and social programs.
Established and enforced residence hall policies and quiet hours to establish safe and respectful living environment.
Communicated with parents, guardians and other family members to provide briefings of residence hall policies and student progress.
Small Business Co - Owner/ Constuction Worker at Kenneth D. Cramblitt & Sons LLCSmall Business Co - Owner/ Constuction Worker at Kenneth D. Cramblitt & Sons LLC
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group