Sarder Haque
Sanford,FL
Summary
Mainframe application developer and support professional with hands-on experience across COBOL, JCL, VSAM, DB2, and OpenText Exstream. Delivers analysis, development, testing, migration, and production support for customer communications, rewards updates, and cloud transitions while working effectively with onshore and offshore teams in SLA-driven environments.
Overview
29
29
years of professional experience
Work History
Professional Services Engineer II – System Application Development
FIS (Fidelity National Information Services, Inc)
Jacksonville, Florida
07.2026 - Current
- Working as an Application Support Engineer for our Systematic application. Managing daily operations, projects, incidents, and turnover activities to ensure system reliability. Collaborating with cross-functional teams to efficiently restore services and minimize downtime. Communicating with clients to facilitate resolution of incidents and ensure timely acknowledgements. Testing and debugging issues. Using tools such as SAR, COBOL, Copybooks, JCL, Endeavor, FTP, NDM, IBM Fault Analyzer, CSF, Opentext Exstream, TSO/ISPF, CA-7 and others.
- Designed payment processing components for FIS banking platforms and merchant services.
- Developed APIs for transaction flows and core financial system integrations.
- Reviewed code changes for security, accuracy, and production readiness.
Computer Professional Specialist – System Application Development
NTT Data Services
Jacksonville, Florida
09.2025 - 07.2026
- Consulted for Citi Bank, supporting projects including conversion of CitiSmart to AHS and IVR Host, along with message updates for Citi Rewards and ThankYou points. Designed, developed, tested, implemented, and maintained applications using COBOL, DYL280, Copybooks, JCL, Message Table, File Aid, FTP, NDM, REXX commands, VSAM, OpenText Exstream, SYSI, TSYS, CSYS, and others. Managed daily processes for abends and executed various ad hoc processes for print, SARS, PDF, Braille, etc., while attending project status meetings using Jira.
- Achieved key project milestones, enhancing functionality and user experience.
- Completed projects on Citi’s rewards and ThankYou Points, updating COBOL programs, Copybooks, and message tables. Generated samples for print, PDF, Braille, and other formats, while converting mainframe elements to Bitbucket and GitHub.
Senior Programmer Analyst/ Specialist Developer – System Application Development
Pershing LLC, a Bank of New York Mellon Company
Lake Mary, Florida
06.2012 - 03.2025
- Worked with the Customer Statements group. Managed all phases of customer communication-related projects and applications. Analyzed, designed, developed, implemented, and maintained them. Used tools such as COBOL, COBOL-DB2, JCL, VSAM, Copybooks, and OpenText Exstream. NDM and FTP files to internal and external vendors. Performed SQL database connections. Wrote DOS scripts for pubbing the applications. Performed estimations, planning, development, and implementation for projects. Scheduled jobs via ServiceNow, SAR, ESP, and Control-M. Fixed issues to meet the SLAs. Moved projects through Jira, Endeavor/GitLab, and others. Trained and supervised junior programmers.
- Migrated OpenText Exstream from batch to Cloud Edition 23.4 on Linux, creating batch jobs and applications. Designed flow models, contexts, and scripts in Communications Orchestrator for seamless integration of input, communication, and output channels.
- Downloaded External ID, Manifest and .json files on the servers and tested the applications. Worked with asset libraries like Communication, Design, Orchestrator. Monitored OTDS dashboard dashboards processes.
- Wrote programs to suppress the physical mailing of letters, and cross-referencing the data.
- Updated entcards and copybooks, wrote programs for the reconciliation dashboard enhancement.
- Updated Indexes for the ACIF files for better reading and loading and to reduce privacy errors.
- Wrote SPUFIs and inserted doctype names in the SDOT table for the COBOL-DB2 process.
- Downloaded External ID, Manifest and . files on the servers and tested the applications. Worked with asset libraries like Communication, Design, Orchestrator. Monitored OTDS dashboard dashboards processes.
Senior Manager/Consultant – System Application Development
Cognizant Technology Solutions
Rancho Cordova, California
03.2012 - 06.2012
- Consulted on Correspondence Service Management project for healthcare service provider using HP Exstream Dialogue 8.0.034 with Oracle 10g database via ODBC.
- Accomplishments:
- Developed optional and conditional paragraph solutions for automatic inclusion of manually inserted paragraphs in letter templates, enhancing template flexibility.
- Created delimited reference files to store text and metadata (ID & description) about paragraphs, while adding and mapping relevant variables.
- Used tag sets for special formatting. Mapped existing driver, reference & auxiliary files in XML. Used control file option with .BAT for the outputs. Verified output in both PDF and DLF formats.
Senior Application Developer – System Application Development
Pershing LLC, a Bank of New York Mellon Company
Florham Park, New Jersey
07.2000 - 03.2012
- Managed all phases of Portfolio Evaluation System (PES) projects, from planning and estimation to final delivery. Analyzed user needs and recommended programs for efficient front and back-end file handling. Provided technical support to ensure smooth operation of systems.
- Accomplishments:
- Analyzed and executed conversion of Portfolio Evaluation System from MVS CSF to HP Exstream Dialogue for desktop and batch environments. Modified COBOL programs and mapped input data while adding new messages, components, and visual elements, enhancing data presentation and accessibility.
- Coded and developed streams in HP Exstream Dialogue based on the individual and Select Link customers. Generated banner page, barcodes, TLEs. Data generated in AFP format.
- Coded and developed complex e-notification process for customers who opted to suppress their paper statements, and viewed them online using MVS COBOL, HP Exstream Dialogue and others. Generated TLEs (Tagged Logical Element). Data generated in AFP format.
- Modified FTP and NDM processes to optimize data handling. Utilized the AFREBLK program for re-blocking page segments and APKACIF programs for generating indexed AFP and resource files.
- Created and maintained all documents through PPLC (Pershing Project Life Cycle). Used PREVAIL REMEDY, and Report Center to maintain and keep track of various projects and reports. Used ENDEVOR, SCCB, Unit Test Plan, Change Documentation and peer reviews for modification and migration of code.
Computer Programmer - Application Development
Metavante (Formerly M&I Data Services)
Parsippany, New Jersey
08.1997 - 07.2000
- Supported metavante banking products for CIS, checking, loan, and deposit systems.
- Planned, analyzed, designed, developed, and tested projects using COBOL, JCL, VSAM, and CSF tools.
- Ran batch commands and scripts in DOS for OpenCSF processing.
- Modified and generated investment account statements for clients Bank using MVS/CSF and CSF Workshop.
- Configured JCL for batch processing and statement output in AFP format.
- Generated account analysis statements for First Union using MVS/CSF.
- Analyzed, tested, and debugged RDL record entry errors with File-AID options.
Education
Bachelor of Science - Computer Science
New Jersey City University
Jersey City, New JerseyCertification - Application Programming
Chubb Institute
Jersey City, New JerseySkills
- IBM@ z/OS, MVS/OS/390, Linux, COBOL, JCL, SCCB, Expediter, CA 7-11, Control-M, BitBucket, Gitlab, CI/CD, CICS, VSAM, FTP, NDM, GDG, DYL280, REXX, TSO/ISPF, File Aid, OpenText Exstream, OpenText Integration, CSF Designer, CSF MVS, VDS, IDCAMS, Remedy, Endeavor, Changeman, Jira, Agile Methodologies, EZTRIEVE, OTDS, CLIST, Sequential file, Data Validation, AFP Compare, Document Automation, XAT testing, Scheduling, Shell Scripting, SQL database, XML, CA PDS MAN, Fault analysis, estimating, on-call production support
- Operating systems: IBM MVS/ESA/VM/VSE2, Rumba 3270, MS DOS 60, Linux, Windows, DEC Alpha 2000
- Batch: TSO/ISPF, MVS/CSF, MVS/JCL, MVS/ESA, VAX/VMS, ENDEVOR, Changeman, VSAM, IDCAMS, DTF, Trace Master, Dump Master, GDG, FTP, CICS, DB2, File-Aid, DYL280, MACRO4/InSync, EZTRIEVE, COBOL, JCL, COMPAREX, PREVAIL, TMS, AFP COMPARE, REXX, Expediter, CA 7-11, CA PDSman, IBM Fault Analyzer
- Software/Desktop: OpenText Exstream 2340 64-bit, OpenText Exstream Cloud Native 234, AFP, AFP Viewer, AFP Compare, ISIS Papyrus, z/OS, Jira, Kubernetes, SQL Server, Oracle 10g, MS Access Server, ODBC, MS Office, Remedy, DataShopper, PDL, SCCB, HP PPM
- API development
- Platform: MS-DOS 62, Windows 31, 95, 97 & 2000, Windows 2000 Server, Windows 2003, Linux
- Cloud/Web-based: OpenText Exstream CE 243, Flow Model, Flow Context, Package, Control-M, Gitlab, VDS
- Language: COBOL, COBOL II, JCL, JAVA, DYL280, C, Java Development, API Development, System Integration, Performance Tuning
- Core Competencies: System Architecture Design, Cloud computing, Time Management, Performance enhancement
Timeline
Professional Services Engineer II – System Application Development
FIS (Fidelity National Information Services, Inc)
07.2026 - Current
Computer Professional Specialist – System Application Development
NTT Data Services
09.2025 - 07.2026
Senior Programmer Analyst/ Specialist Developer – System Application Development
Pershing LLC, a Bank of New York Mellon Company
06.2012 - 03.2025
Senior Manager/Consultant – System Application Development
Cognizant Technology Solutions
03.2012 - 06.2012
Senior Application Developer – System Application Development
Pershing LLC, a Bank of New York Mellon Company
07.2000 - 03.2012
Computer Programmer - Application Development
Metavante (Formerly M&I Data Services)
08.1997 - 07.2000
Bachelor of Science - Computer Science
New Jersey City University
Certification - Application Programming
Chubb Institute