Sareeta thompson
Chapel Hill,NC
Summary
To grow with a company that offers a positive atmosphere to learn and implement new skills and technologies for the betterment of the organization. Adaptable Office Administrator with 15 years of background in administrative assistance, customer service, and healthcare administrative support. Willing to take on new tasks with enthusiasm and considered a valuable and gifted team player.
Overview
6
6
years of professional experience
Work History
Office Administrator
PSI Services Inc
Raleigh, NC
08.2022 - Current
- I proctor a variety of tests while maintaining a secure testing environment
- Maintain confidentiality and security of all testing materials
- I always pay close attention to security cameras and conduct routine testing center observations to ensure safety and security measures are being followed.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Eligibility Specialist
Pomeroy IT Solutions
Hebron, KY
11.2020 - 04.2021
- Determination of patient insurance eligibility through electronic submission or manual phone call; contact the insurance company to verify insurance eligibility and benefits structure by Medco's standard operating procedures
- Identification of the need for, submitting and obtaining required Insurance Payor Prior Authorizations for treatment, including preparation and submission of payor-specific authorization forms and medical necessity documentation
- Monitoring of Prior Authorization period, queuing of expiring Prior Authorizations for action to obtain Prior Auth renewals
- Review/data entry of insurance payor eligibility, benefits responses, and Prior Auth information including setting up appropriate payor codes in the applicable Medco operating systems.
Chart Retrieval Specialist/Field Technician
07.2015 - 04.2017
- Ciox Health
- Traveled around the U.S
- To providers’ offices within the designated regions and scanned and copied medical records as the principal coding staff required
- Downloading the collected medical records into a secure database to make the data available for instant review by the coding staff
- Adhering to HIPAA’s security and privacy norms by maintaining the utmost security and secrecy on medical records that are required to be transferred from providers’ offices to their eventual destinations.
Administrative Support
Chapel Hill, NC
10.2012 - 09.2016
- Built and maintained productive relationships with hospital employees and patrons by promptly greeting and checking them out of the parking deck
- Count and balance cash drawers at the beginning and end of the shift.
Education
Public
North
Medical Terminology (continuing ED) Certified Medical Administrative Assistant - undefined
Durham Technical Community College
2015
High School Diploma - undefined
Century Charter High School
06.2001
Skills
- Skills & Abilities
- Data Entry
- Microsoft Office Suite
- Ability to utilize multiple systems
- Over 10 years of Customer Service experience
- Analytical & Interpersonal skills
- Inbound Phone Call Handling
- Office Management
- Advanced Excel Spreadsheet Functions
- Business Correspondence
- Office Reception
- Adaptable and Resilient
Timeline
Office Administrator
PSI Services Inc
08.2022 - Current
Eligibility Specialist
Pomeroy IT Solutions
11.2020 - 04.2021
Chart Retrieval Specialist/Field Technician
07.2015 - 04.2017
Administrative Support
10.2012 - 09.2016
Public
North
Medical Terminology (continuing ED) Certified Medical Administrative Assistant - undefined
Durham Technical Community College
High School Diploma - undefined
Century Charter High School