Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarem Shamsi

Richmond,TX

Summary

Resilient and flexible in addressing customer issues and exceeding company objectives with forward-thinking, tenacious strategic centered on driving sales. Skilled in inventory management, demand forecasting and account servicing. Knowledgeable about preparing displays and collaborating with store management to orchestrate successful promotions. . Dedicated to cost effective financial planning and personal customer relationships. Outstanding knowledge of customer service and modern negotiation tactics. Innovative Customer Sales Representative with extensive knowledge of payment processing and negotiation. Successful at generative revenue and maintaining long-term client relationships. Adept at detail-oriented reporting and support. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.

Overview

1
1
year of professional experience

Work History

Customer Sales Representative

Macys Department Store
11.2022 - 01.2023
  • Assisted call-in customers with questions and orders.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
  • Described product highlights and benefits to help guide purchasing decisions.
  • Emphasized product specifications to meet customer needs.
  • Maintained customer accounts and relationships.
  • Assessed expected product demands and coordinated necessary merchandise levels to meet goals.

Sales Representative

Kk Jewelers
06.2022 - 10.2022
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.

Education

High School Diploma -

Thomas E Randle Highschool
Richmond, TX
05.2024

Skills

  • POS Systems
  • Complaint Resolution
  • Salesmanship
  • Product Promotions
  • Company Policies
  • Customer Engagement
  • Customer Needs Assessment
  • Product Demonstration
  • Payment Processing
  • Negotiation Trained
  • Sales Negotiation
  • Product Knowledge
  • Cash Handling

Timeline

Customer Sales Representative

Macys Department Store
11.2022 - 01.2023

Sales Representative

Kk Jewelers
06.2022 - 10.2022

High School Diploma -

Thomas E Randle Highschool
Sarem Shamsi