Sarena Ornelas

• Usage of a computer on a daily basis to look up orders and make

sure every box was scanned and to its correct location, verfiy

paperwork before turning it into the supervisor and or lead.

• Write information from computer/paper onto QC Sheet, than write

again onto a placard which then goes onto the pallet to be

wrapped.

• Handwrapping pallets with wrap or using wrapping machine,

placing cornerboards onto the pallets before being wrapped.

• Loaded and unloaded trucks quickly and safely using pallet jacks

and other equipment.

• Moved products and equipment to appropriate locations to

maintain workspace cleanliness.

• Inspected products for defects and damages and reported

discarded items to supervisors.

• Used scanners to document pertinent carton level information.

• Operated pallet jacks to transport shipments and equipment

• Applied knowledge of canine anatomy and behavior when performing baths or haircuts on dogs.
• Attended regular staff meetings to stay up-to-date on product information, new procedures.
• Kept accurate records concerning customers' preferences for future visits as well as any medical issues or allergies their pets may have had priorly reported by clients.
• Performed general maintenance tasks such as sweeping and mopping floors, disposing of trash.
• Provided exceptional customer service by greeting clients warmly upon arrival and responding promptly to inquiries.
• Established positive relationships with co-workers through collaborative teamwork efforts.
• Demonstrated the ability to remain calm under pressure while working quickly but efficiently.
• Gained experience in the safe and efficient handling of animals while bathing, drying and brushing them.
• Maintained a clean, organized work area throughout the duration of each shift.
• Fed and watered animals with appropriate schedules and feeding procedures.
• Mixed food, liquid formulas, medications, and food supplements accorded to instructions, prescriptions, and knowledge of animal species.
• Answered telephones and scheduled appointments.
• Did facility laundry and cleaned, organized, maintained and disinfected animal quarters, such as pens and stables and equipment, such as saddles, and bridles.
• Collected and recorded animal information, such as physical condition, treatments received, medications given, and food intake.
• Trained animals to perform certain tasks.

• Moved inventory into allocated spaces within warehouse.
• Kept work area clean and organized at all times in accordance with company standards.
• Assembled customer orders and built pallets for successful delivery.
• Interacted with supervisors, leads, and work groups to exchange information about immediate tasks.
• Ensured proper labeling of all products before being sent out for delivery.
• Maintained safe and efficient operation of warehouse equipment such as forklifts, pallet jacks, and order pickers.
• Followed established safety protocols while moving materials throughout the facility.
• Tracked inventory movements with barcode scanners and RFID technology.
• Packed, sealed, labeled, and affixed postage to prepare materials for shipping.
• Unloaded trucks using forklifts or pallet jacks when necessary.
• Assisted in training new team members on proper procedures related to shipping and receiving.
• Moved packages from conveyor belt onto coordinating pallet, while using proper and safety regulations.

• Operated cash register and accurately processed payments, returns, and exchanges.
• Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
• Performed opening and closing procedures, such as restocking, and cleaning.
• Provided excellent customer service by greeting customers and offering assistance.
• Worked at the window, telling them their total and giving them their food.
• Did the headset as I take the orders and make the drinks.
• Helped restock shelves when necessary to maintain an organized display area.
• Made the food on the line.
• Went out to the lobby and served them their tray of food.
• Accurately processed customer payments using cash, credit cards, and checks.
• Handled customer complaints and inquiries in a courteous and efficient manner.
• Assisted with training and mentoring new team members.

• I verified patient demographics scanned patient medical records.
• I faxed medical records to referring physicians.
• I mailed out notification letters for no-showed appointments.
• I worked and managed multiple tasks to meet established deadlines.