Sarena Murray
Chartlotte,NC
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
12
12
years of professional experience
Work History
Manager
Atlantic Tire
09.2021 - Current
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Proficient in using Wise, ASA, Excel for Data entry
- Inventory Control
- Route orders to ensure every customer received there tires at the time they requested.
- Certified to use Fork Lift, Cherry picker, reach truck, walker rider and squeeze truck.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Assistant Manager
Moe's South Western Grill
03.2017 - 08.2021
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Assistant Manager
Chipotle
05.2012 - 03.2017
- Supervised 19-25 staff members to increase Revenue
- Assisted in managing weekly volumes of $30-$70k weekly.
- Functioned in a catering role/ solicited fundraising activities through LSM
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Interviewed, hired, and trained staff associates and up and coming managers
- Conducted weekly truck orders.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
Education
High School Diploma -
Crossroads Charter High
Charlotte, NC06.2009
Skills
- Financial Management
- Operations Management
- Staff Development
- Performance Management
- Schedule Preparation
- Verbal and written communication
- Time Management
Timeline
Manager
Atlantic Tire
09.2021 - Current
Assistant Manager
Moe's South Western Grill
03.2017 - 08.2021
Assistant Manager
Chipotle
05.2012 - 03.2017
High School Diploma -
Crossroads Charter High
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