Proactive and goal-oriented professional with excellent time management and problem-solving skills. 6+ years of clerical work experience and known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Youth Leader/ Praise Dance Instructor
New Mt Zion Rehoboth
01.2021 - Current
Led youth initiatives to foster community engagement and participation.
Coordinated events and activities, enhancing youth involvement in church programs.
Trained and mentored junior dancers, fostering skill development and enhancing group dynamics.
Led rehearsals, coordinating schedules and guiding dancers to maximize productivity and performance readiness.
Developed leadership training sessions for youth members, promoting personal growth.
Mentored young leaders, providing guidance and support for their development.
Production Associate / Returns Clerk
Dillards Fulfillment Center
05.2019 - 05.2025
Assisted in the preparation of production orders, ensuring accuracy and efficiency.
Clerical tasks such as resolving customers complaints through emails, refunding customers original tender, communicating with other departments for accuracy of orders.
Monitored and adjusted production processes to ensure quality standards were met.
Collaborated with team members to identify and resolve production issues in a timely manner.
Performed routine maintenance on equipment used in the production process.
Analyzed data from daily operations reports to identify areas needing attention or adjustment.
Trained new employees on proper use of machinery, safety protocols, and quality control procedures.
Provided support to supervisors by completing paperwork, organizing files, and scheduling meetings.
Organized workstations for maximum efficiency, reducing downtime between tasks.
Ensured compliance with company policies and governmental regulations at all times.
Diligently maintained safety and quality standards.
Examined final products for conformance with quality and design standards.
Proficient in Microsoft, Word and Excel
Crew Member
Wendy’s
04.2017 - 04.2019
Educated customers on menu items, product ingredients and nutritional values.
Performed cashier duties such as taking orders, collecting payments and providing change.
Restocked kitchen supplies including food products and utensils.
Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Provided excellent customer service to maintain a positive atmosphere for guests.
Monitored quality of food served to ensure it met company standards for presentation and temperature.
Wiped down tables and equipment, swept and refilled stock.
Education
High School Diploma -
Joe T Robinson High School
Little Rock , Arkansas
05-2019
Skills
Certified in EPIC software
Familiar with Insurance Portals
Proficient in Gmail, Excel, Word, PowerPoint, Outlook, Google Sheets, Microsoft Teams and Drive