Sarfaraz Dhillon
Newark,CA
Summary
Motivated, seasoned and high-achieving professional possessing 20 years’ experience in leading and managing diverse teams in programs and projects at enterprise and global level. Strategic thinker providing innovative solutions in Business Operations, Supply Chain Management, Logistics and Compliance in Technology and Healthcare fields. Possess comprehensive understanding and experience in Product and Project life cycle methodologies, management and have delivered results measuring to successful development and implementation and been instrumental in effective organizational level change initiatives.
Overview
19
19
years of professional experience
Work History
Executive Management Consultant
KUT Global
Fremont, CA
01.2020 - Current
- Developed and implemented organizational structure, streamlining operations to standard practices and compliance
- Procured Brokerage for Direct Hauling and expanded the fleet by 400% ad increased revenue stream by 600%
- Procured contract with FedEx for specialized services and introduced Canadian freight operations
Consulting Engagement Leader
Kaiser Permanente
Oakland, CA
10.2022 - 01.2023
- Effectively re-aligned project and process management practices to support Admitting, Coding, Hospital Information systems and Central Financial Services portfolios which reduced redundancies in documentation, process steps
- Developed comprehensive project management architecture, communication templates to achieve efficiency and time savings
- Assessment and recommendations resulted in development of online platform to process service ticket generation and management
Program Manager
Google
Sunnyvale, CA
09.2018 - 12.2019
- Development and implementation of process road map, SOPs, RACI enabled standardization of procurement practices with category management, Assets to Spares BOMs, work order processing through strategic sourcing workflows to oversee $50mil of inventories in over 50 new and existing data centers globally
- Performed data analytics from 2 years of procurement data provided development of sourcing stream mechanism as well as negotiating new vendor contracts
- Collaboratively worked with upstream and downstream stakeholders to identify operational gaps resulting in process improvements, development of new and enhanced procedures
- Managed, monitored and validated completion of CARS and SCARS addressing operational gaps and issues resolutions through 8D methodology
- Led cross-functional teams in the development of Materials Data Management (MDM) tool provided live visibility of procurement and utilization of spares inventories
Program Manager
DataDirect Networks
Santa Clara, CA
09.2013 - 04.2016
- Developed Corporate Social Responsibility program from infancy, implemented management systems into manufacturing, vendor management and supply chain - Saved $80mil of business, 20% of company size
- Saved customer relationship worth $80mil with a robust CAPA plan to implement CSR and S&EMS program
- Positioned organization to operate with best business practices, re-aligning operations to compliance standards
Program Manager
Apple Inc.
Cupertino, CA
09.2012 - 06.2013
- Developed master supplier database to oversee compliance and contract requirements of 1400 suppliers in 47 countries
- Established and performed strategic outreach to obtain suppliers information on Conflict Minerals to support the CSR program and SEC filing
- Managed supplier certification through due diligence and responsible sourcing guidelines
Project Manager
Kaiser Permanente
Oakland, CA
02.2004 - 08.2012
- Managed enterprise wide 9 Sarbanes-Oxley Business and ITGC controls in supply chain, vendor, contracts management and system access - 3000 employees across 37 facilities, $5bil spend
- Conducted stakeholder compliance training sessions to educated them on business policies, practices and requirements
- Scoped and planned internal audit programs to perform walkthrough, test the design of controls, sample testing operational effectiveness and reporting accuracies
- Spearheaded the team to define process and application requirements for supply chain management in the merger of 13 ERP systems into Oracle platform
- Introduced consignment inventory management practices - saving procurement investment and warehouse space
- Managed and overseen Critical, High and Medium issues ticket and resolutions
Education
Master of Arts - Supply Chain and Logistics
University of San Fransicso
San Francisco, CAMBA - Business Administration and Management
BSP
Lucknow, IndiaSkills
- Program and Project management
- Change Management
- Supply Chain and Logistics Management
- Policy, Procedure and Process Road maps
- Data Analytics, Metrics and Dashboards
- Issues Management
- Vendor Management and strategic sourcing
- Category Management
- SOX Compliance
- Corporate Social Responsibility
- Business transformation
Accomplishments
Business Savings of $80mil - Development and implementation of Corporate Social Responsibility program at DataDirect Networks, saved $80mil of customer business, which was 20% of revenue stream
Management of $50mil parts inventory - Development and implementation of global process road map and SOPs on Assets and Inventory management system at Google provided standardized procurement practices and visibility of $50mil of spare parts across 50 data center facilities which included development of Materials Data Management database which provided live procurement and utilization of spares
Gold Standard compliance of $1.4bil - Strategical redesigning of SOX control requirements at Kaiser Permanente provided visibility and management of $1.4bil of non-gold standard procurement by implementing qualitative and quantitative Invoice Audit program which provided mitigation of risk and fraud detection
Business transformation - Spearheaded the merger of 13 ERP systems into Oracle/People-soft platform at Kaiser. Provided business requirements, functional process road map. Impacted 2000 employees in 37 facilities
Supply Chain optimization - Development and introduction of Shared Services, Consignment Inventory and Cross Docking programs at Kaiser enhanced cost savings on contract pricing, optimized delivery at facilities as well as lowered cost of investment in warehouse inventories.
Strengths
- Leadership - Relationship builder, take personal initiatives, leading and managing people, influential and respectful, communication and a listener, problem solver
- Process oriented - Manage deliverables per business policies, requirements and expectations, work planning and prioritization
- Innovative - Solutions driven, identifying areas of improvement, efficiency through design and realignment, analytics thinker
- Collaborative - Stakeholder relationship management, roll up the sleeve attitude
Timeline
Consulting Engagement Leader
Kaiser Permanente
10.2022 - 01.2023
Executive Management Consultant
KUT Global
01.2020 - Current
Program Manager
Google
09.2018 - 12.2019
Program Manager
DataDirect Networks
09.2013 - 04.2016
Program Manager
Apple Inc.
09.2012 - 06.2013
Project Manager
Kaiser Permanente
02.2004 - 08.2012
Master of Arts - Supply Chain and Logistics
University of San Fransicso
MBA - Business Administration and Management
BSP
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