Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sargis Avagyan

Burbank,California

Summary

· Experienced operations support specialist in both planning and day-of activities

· Proven success working under pressure and managing multiple priorities under rigid time constraints

· Knowledge of principles and practices of airport operations, airport security, and aviation management

· Knowledge of modern safety principles, practices, methods and techniques

· A proven track record in supervising a business unit

· Knowledge of administrative and clerical procedures and systems, such as word processing, file management, and other office procedures and tools

· Experience in operational planning and resource allocation

· Utilize variety of computer systems, programs, and software related to department activities and operations

· Safely perform duties in the vicinity of aircraft, moving equipment, outside, and facility environments.

Overview

12
12
years of professional experience

Work History

In-Home Caregiver

IHSS - In Home Supportive Services
Burbank, CA
04.2017 - Current
  • Maintained clean and well-organized environment for client happiness and safety.
  • Transported clients to doctor's appointments and errands.
  • Supervised medication administration, personal hygiene and other activities of daily living.

Line Service Technician

Signature Flight Support
Van Nuys, CA
09.2021 - 03.2022
  • Operated tugs, fuel trucks and transport vehicles, also providing shuttle services for passengers, luggage and ground crew.
  • Performed aircraft maintenance, refueling, storage, and ground support.
  • Maintained clear walkways and physical space to improve passenger and employee safety.
  • Safely handled industry-specific equipment.
  • Guided aircraft hand using signals and batons to promote safe ground travel.

Station Trainer

GAT Airline Ground Support
Burbank, California
01.2020 - 09.2021
  • Collaborated with other departments to maintain current knowledge of training needs.
  • Offered all levels of training to diverse personnel via variety of instructional methods.
  • Gathered and organized training materials to support program objectives.
  • Created and offered additional materials to enhance training.
  • Explained goals and expectations required of trainees.

Ramp Supervisor

GAT Airline Ground Support
Burbank, CA
06.2019 - 01.2020
  • Oversaw ramp agents by assessing performance, determining schedules and training on proper procedures.
  • Maintained crew compliance with FAA, OSHA, TSA and airport guidelines.
  • Updated shift paperwork, assisted with payroll and produced reports.
  • Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
  • Protected customers' baggage from loss, theft and damage.

Ramp Service Agent

GAT Airline Ground Support
Burbank, CA
06.2018 - 06.2019
  • Loaded and unloaded aircraft cargo, passenger baggage and freight.
  • Operated conveyor belts, push-back tractors and aircraft tugs daily.
  • Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
  • Connected electrical power units and service hoses to aircraft.
  • Managed Managed mechanical, cabin and cargo services for inbound and outbound flights.

Cargo Agent

Ameriflight
Burbank, CA
09.2017 - 03.2018
  • Determined shipping methods and prepared bills of lading, invoices, and other shipping documents.
  • Inspected and counted items received and checked against invoices or other documents while recording shortages and rejecting damaged goods.
  • Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport.

Warehouse Associate

Amazon
Chatsworth, CA
04.2017 - 09.2017
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Used pallet jacks to move items to and from warehouse locations.
  • Received deliveries, scanned packages and updated orders in internal database.

Administrative Assistant

Yerevan City Hall
Yerevan, Armenia
11.2011 - 11.2013
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Compiled and produced presentations and reports as directed by leadership team.

Education

Associate of Arts - Medical Assisting

Galaxy Medical College
North Hollywood, CA
12.2019

GED -

Glendale Community College
Glendale, CA
06.2018

Master of Arts -

Russian-Armenian (Slavonic) University
Yerevan, Armenia
05.2010

Skills

  • Survey Management
  • Course Optimization
  • Employee Interviewing
  • Attention to Detail
  • Training Video Production
  • Class Lecturing
  • Innovative Training Approaches
  • Employee Relations
  • Problem-Solving
  • Microsoft Office

Timeline

Line Service Technician

Signature Flight Support
09.2021 - 03.2022

Station Trainer

GAT Airline Ground Support
01.2020 - 09.2021

Ramp Supervisor

GAT Airline Ground Support
06.2019 - 01.2020

Ramp Service Agent

GAT Airline Ground Support
06.2018 - 06.2019

Cargo Agent

Ameriflight
09.2017 - 03.2018

In-Home Caregiver

IHSS - In Home Supportive Services
04.2017 - Current

Warehouse Associate

Amazon
04.2017 - 09.2017

Administrative Assistant

Yerevan City Hall
11.2011 - 11.2013

Associate of Arts - Medical Assisting

Galaxy Medical College

GED -

Glendale Community College

Master of Arts -

Russian-Armenian (Slavonic) University
Sargis Avagyan