Sari Zugermayr
East Amherst,NY
Summary
Results-driven administrative professional with extensive experience in providing executive support and leading teams to enhance business operations. Proficient in office management with multiple priorities, marketing, accounts receivable, and professional communications. Demonstrated success in achieving team objectives through strong organizational skills and proactive problem-solving.
Overview
10
10
years of professional experience
Work History
MARKETING & OPERATIONS SPECIALIST
RANE MNGMT - DOCKSIDE VILLAGE LUXURY APTS.
Buffalo, NY
01.2023 - 01.2025
- Direct Report to Corporate Regional Manager.
- Enhanced instructional design to facilitate policy updates in corporate and satellite offices.
- Professional, effective writing, and editing.
- Conducted research, developed training materials, and managed budgets.
- Fostered collaborative work environment.
- Microsoft Office Suite, various design, lead, and communication programs.
- Investigated industry best practices and assessed competitive landscape to create innovative solutions.
- Monitored website analytics to optimize user experience and maximize conversions.
- Executed strategic plans for social media content.
- Resolved service issues effectively, contributing to improved retention rates.
- Monitored adherence to established guidelines while providing troubleshooting support.
- Ensured confidentiality while handling sensitive documents.
- Delegated work to staff, setting priorities, and goals.
- Provided onboarding packets and training materials.
- Managed the scheduling, logistics, and catering for internal meetings.
- Resolved customer questions.
- Provided assistance during special projects or events.
- Cultivated and maintained strong vendor partnerships in marketing operations.
COMMUNITY EVENTS COORDINATOR & LEASING AGENT
RANE MNGMT - DOCKSIDE VILLAGE LUXURY APTS.
Buffalo, NY
03.2017 - 01.2023
- Community mass communications.
- Excellent customer service.
- Process applications.
- Professional letters and documents.
- Coordinated maintenance and repair requests.
- Managed overall tenant relations, and promoted tenant satisfaction.
- Simultaneously managed leasing duties with organizing events each day.
- Microsoft Office Suite, design, and lead programs.
- Mentor existing/train new leasing staff.
- Created and organized innovative event themes and marketing materials.
- Coordinated schedules and tracked tasks for efficient event execution.
- Secured cost reductions by negotiating effectively with key vendors, such as venues and caterers.
- Controlled financial aspects to keep events within budgetary constraints.
- Created captivating themes and coordinated decor.
- Handled event crises with composure, achieving attendee satisfaction.
- Negotiated contracts with vendors such as caterers and entertainment providers.
- Designed structured schedules specifying pre-event task completion milestones.
- Assessed post-event insights to optimize strategies for upcoming engagements.
Inventory Specialist & S
JCC of Greater Buffalo
Buffalo, NY
06.2015 - 02.2017
STEM Educator
YWCA
Lockport, NY
10.2014 - 06.2015
LEASING AGENT & OFFICE ASSISTANT
ASHLEY MGMT CO. - AUTUMN CREEK LUXURY APTS.
Buffalo, NY
10.2014 - 06.2015
- Maintain MSDS binders for the Leasing Office and the Maintenance Shop.
- Microsoft Office Suite, design, and lead-tracking software.
- Coordinated maintenance and repair requests.
- Organized community events related to leasing activities or tenant relations, including securing donations.
- Developed strong, professional relationships with residents by delivering exemplary service and engagement, including conflict resolution.
- Increased occupancy through dynamic marketing initiatives.
- Ensured that all applicable laws and regulations were followed in accordance with local housing codes.
Education
Master's of Science Certificate - Adult Education
SUNY BUFFALO STATE COLLEGE
12.2018
Master's Degree - Female Adolescent Studies
SUNY EMPIRE STATE COLLEGE
06.2013
BA Degree - Cultural Studies & Communications
SUNY EMPIRE STATE COLLEGE
06.2003
Skills
- Office management
- Database administration
- Communications management and relationship-building
- Organization and multitasking
- Budgeting, expense monitoring
- Performance/process improvement
- Meeting coordination, multi-calendar use
- Branding
- Market trends and analysis
- Promotional material for both print and digital formats
- Event planning, coordination, and marketing
- Microsoft Office Suite, various design and lead programs
Websites
Volunteer Experience
Chief Organizer, Shane G. Ferguson - Pediatric Cancer Research Fund, 02/07, 04/10, Organize, set-up and maintain all events including mailings, advertising, ordering, catering, supplies, databases, volunteers, media, and follow-up. Oversee website & press release layout for print, television and radio. Design letters, forms, spreadsheets, banners, and mass mailings (3000+). Communicate with Carly's Club/Roswell, volunteers, In-Kind Donors, merchants, and vendors to maintain event schedules and positive environment. Use of Microsoft Office Suite and E-mail.
Timeline
MARKETING & OPERATIONS SPECIALIST
RANE MNGMT - DOCKSIDE VILLAGE LUXURY APTS.
01.2023 - 01.2025
COMMUNITY EVENTS COORDINATOR & LEASING AGENT
RANE MNGMT - DOCKSIDE VILLAGE LUXURY APTS.
03.2017 - 01.2023
Inventory Specialist & S
JCC of Greater Buffalo
06.2015 - 02.2017
STEM Educator
YWCA
10.2014 - 06.2015
LEASING AGENT & OFFICE ASSISTANT
ASHLEY MGMT CO. - AUTUMN CREEK LUXURY APTS.
10.2014 - 06.2015
Master's of Science Certificate - Adult Education
SUNY BUFFALO STATE COLLEGE
Master's Degree - Female Adolescent Studies
SUNY EMPIRE STATE COLLEGE
BA Degree - Cultural Studies & Communications
SUNY EMPIRE STATE COLLEGE
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