Summary
Overview
Work History
Education
Skills
Affiliations
Certification
LANGUAGES
INTERESTS
Timeline
Generic
Saria Tannous

Saria Tannous

Jbeil

Summary

Professional administrative specialist with keen eye for detail and exceptional organizational skills. Successfully managed office operations and facilitated smooth communication between departments, ensuring seamless workflow. Renowned for reliability, adaptability, and fostering collaborative team environment.

Experienced with managing front office operations and providing administrative support. Utilizes organizational skills and effective communication to enhance office efficiency. Track record of maintaining welcoming atmosphere and delivering exceptional client service.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Front office administrator

OMT- Online Money Transfer
03.2023 - Current
  • Managing employee records and databases, supporting recruitment and onboarding,and ensuring compliance with HR policies and labor laws. Also acting like first point of contact for employees, answer inquiries, and assist in organizing HR events and training sessions
  • Managed front desk operations, ensuring smooth daily functioning and excellent customer service.
  • Coordinated appointment scheduling, optimizing staff availability and client needs effectively.
  • Front Office Management: Overseeing the daily operations of the front office to ensure smooth functioning and a positive experience for visitors and staff.
  • Administrative Support: Assisting the OMT division with various administrative tasks, which can include managing incoming and outgoing information and providing support to team members.
  • Information Management: Organizing and maintaining records and databases, both in digital and physical formats, ensuring data is well-maintained and accessible.
  • Communication: Composing and distributing written correspondences, emails, and memos to facilitate communication within the company.
  • Assistance: Providing general assistance to OMT employees and guests, ensuring information is disseminated effectively and accurately.

Administrative Secretary

Fist company- Zouk Mosbeh
03.2022 - 01.2023
  • Answering phone inquiries and handling complaints in a courteous, professional manner and transfer calls to appropriate individuals, handling basic secretarial duties such as greet and attend customers’ needs, Provide assistance for customers with special billing requests, Perform administrative tasks, including filing and photocopying, Ordering and maintaining the office, Perform general clerical duties such as typing ...

Customer Service Retail

LibanPost - Zouk Mosbeh
09.2013 - 02.2022
  • Providing high quality postal services and products exceeding customer expectations in accuracy, consistency, innovation and affordability.

Sales

CHARCUTIER AOUN
07.2012 - 06.2013
  • Promoting/selling/securing orders from existing and prospective customers through a relationship-based approach. Demonstrating products and services to existing/potential customers and assisting them in the process of selecting those best suited to their needs.

Cashier

CHARCUTIER AOUN
07.2010 - 07.2012
  • Receiving payment by cash, check, credit cards, vouchers, or automatic debits, Issue receipts, refunds, credits, or change due to customers. Counting money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change. Establishing or identifying prices of goods, services or admission, and tabulating bills using calculators, cash registers, or optical price scanners.

Education

Bachelor of Education -

Lebanese University Faculty of Pedagogy
Beiut
01.2012

Skills

  • Communication Skills
  • Computer proficiency
  • Problem-solving abilities
  • Attention to detail
  • Adaptability
  • Collaboration and team work
  • Multitasking
  • Time management
  • Microsoft Office (Word, Excel, PowerPoint, and outlook)

Affiliations

  • AMIDEAST Non-profit organization (2007-02 – 2009-09)
  • The English Access Microscholarship Program

Certification

  • Technical Support Fundamentals by Coursera (2021-05 - 2021-06)
  • Certificate of Completion the excellence in customer service skills by LibanPost (2019-08 - 2019-08)
  • The Bits and Bytes of Computer Networking by COURSERA (2021-05 - 2021-07)
  • Certificate of award for completion of The English Access Microscholarship Program by the embassy of the United States of America in Beirut (2007-02 - 2010-05)
  • Diplôme d’études en langue française DELF B2 2016-06-27

LANGUAGES

Arabic: Native or Bilingual Proficiency
French: Professional Working Proficiency
English: Professional Working Proficiency

INTERESTS

Hiking, Reading, Outdoor activities, Cooking, Listening to music

Timeline

Front office administrator

OMT- Online Money Transfer
03.2023 - Current

Administrative Secretary

Fist company- Zouk Mosbeh
03.2022 - 01.2023

Customer Service Retail

LibanPost - Zouk Mosbeh
09.2013 - 02.2022

Sales

CHARCUTIER AOUN
07.2012 - 06.2013

Cashier

CHARCUTIER AOUN
07.2010 - 07.2012

Bachelor of Education -

Lebanese University Faculty of Pedagogy

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