Engaging Quality Control Analyst with excellent collaboration and troubleshooting skills. Highly effective in working with clients, peers and professionals. Experienced in inspections and mentoring others.
Overview
8
8
years of professional experience
Work History
Chemist
Bright Innovation Lab
New Albany, OH
06.2025 - Current
Developed and validated analytical methods for chemical analysis and quality control.
Led research projects to innovate new products and enhance existing formulations.
Mentored junior chemists, fostering skills in laboratory techniques and safety protocols.
Collaborated with cross-functional teams to streamline production processes and improve efficiency.
Quality Assurance Technician
Bright Lab Innovation
New Albany, USA
07.2024 - Current
Ensured that all products meet customer requirements prior to shipping.
Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
Coordinated with cross-functional teams to address quality issues and implement corrective actions.
Quality Assurance Technician
Michael Foods
West Jefferson, USA
07.2021 - 07.2024
Reviewed and approved quality-related documents, ensuring compliance with internal and external standards.
Randomly selected products at various stages of production for evaluation.
Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
Customer Service Representative
Ohio Utilities Protection Service
North Jackson, USA
02.2018 - 03.2022
Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
Conducted regular follow-up calls with customers after resolving their issues.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.