Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Sariah Hunter

Charlotte,NC

Summary

Dedicated professional with a strong focus on client satisfaction and operational excellence. Extensive experience in quality control and banking, leveraging systematic methods to achieve high-quality results. Proven ability to adapt to challenges while maintaining a commitment to company goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Quality Control Inspector

Stanley Black & Decker
Fort Mill, South Carolina
08.2015 - 06.2024
  • Documented inspection results and maintained accurate quality records.
  • Communicated findings effectively to management for continuous improvement initiatives.
  • Analyzed data from process control systems to identify trends in product quality.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Completed day-to-day duties accurately and efficiently.

Billing Specialist

Convergys
Charlotte, North Carolina
02.2012 - 02.2014
  • Processed billing statements for customer accounts with high accuracy and efficiency.
  • Maintained comprehensive records of transactions and client communications.
  • Assisted in training new staff on billing procedures and system utilization.
  • Reviewed account information to ensure adherence to company policies.
  • Collaborated with team members to identify opportunities for process improvements.
  • Engaged with patients to discuss necessary payment arrangements when required.
  • Supported project objectives by working closely with team members to meet deadlines.

Education

Some College (No Degree) -

Central Piedmont Community College
Charlotte, NC

Some College (No Degree) - Banking And Finance

Goodwill Industries of The Southern Piedmont
Bankwork$ Training Program

Skills

  • Verbal and written communication
  • Payment processing
  • Call handling
  • Email communication
  • Relationship building
  • Adaptability and flexibility
  • Team management
  • Critical thinking
  • Cultural awareness
  • Time management
  • Goal setting
  • Conflict resolution
  • Proactive approach
  • Data modeling
  • Mathematical proficiency

Certification

  • Bankwork$ Certification of Completion | Goodwill University - Charlotte , NC | July 2025- Sept 2025

Affiliations

  • Proven ability to train and mentor staff on quality procedures and compliance best practices
  • Strong attention to detail, analytical mindset, and commitment to customer service excellence

Timeline

Quality Control Inspector

Stanley Black & Decker
08.2015 - 06.2024

Billing Specialist

Convergys
02.2012 - 02.2014

Some College (No Degree) -

Central Piedmont Community College

Some College (No Degree) - Banking And Finance

Goodwill Industries of The Southern Piedmont

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