Summary
Overview
Work History
Education
Skills
Certification
Groups
Affiliations
Languages
References
Timeline
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Sariah Johnson

Fayetteville,AR

Summary

Dynamic professional with a proven track record in customer service and cash handling, honed at Chick-fil-A Restaurants and other notable companies. Results-driven hospitality team member with 6 years of experience in customer service, food preparation, and retail sales. Proficient in cash handling and guest services along with multiple Microsoft certifications.
Possesses a strong sense of pride in success and communication. Has a strength in interacting and making connections with many different groups and people. Excelled in leadership and communication, driving team efficiency and guest satisfaction. Skilled in complaint resolution and consistently enhancing customer experiences and operational success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

FOH Team Member

Chick-fil-A Restaurants
Fayetteville, AR
02.2024 - Current
  • Handled customer queries and complaints, ensuring satisfactory resolution.
  • Collaborated with management to implement promotional events and special offers.
  • Greeted guests upon arrival, providing a warm and welcoming atmosphere.
  • Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer.
  • Packaged and bagged cooked food and prepared items.
  • Rotated inventory to reduce waste and optimize freshness.

Dog Sitter

dog mode
Taylorsville, UT
04.2022 - Current
  • Feed, take care of and clean up after dogs
  • Provided grooming services such as brushing fur and trimming nails when requested.
  • Scheduled and attended veterinary appointments, facilitating health check-ups and vaccinations.
  • Created consistent workflows by assisting with washing, drying and folding duties.
  • Delivered excellent service to pet owners to drive repeat business.
  • Communicated effectively with pet owners regarding their concerns or questions about the care of their animal companions.
  • Furnished pets with food and water to foster nourishment for growth and development.
  • Administered medications as prescribed by veterinarians.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Cashier/Customer Service

Plomos
Fayetteville, AR
08.2023 - 07.2024
  • Processed sales transactions to prevent long customer wait times.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Used suggestive selling techniques to promote add-on sales.
  • Followed company security procedures for handling large sums of money.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Team Member/Cashier

Chartwells Higher Education
Fayetteville, AR
10.2022 - 07.2023
  • Working every area of the kitchen and To-go window
  • Collaborated with team members to maximize productivity and efficiency.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Implemented strategies to take advantage of new opportunities.
  • Created detailed reports outlining project progress and results achieved.
  • Analyzed the company's expenditures and developed financial models.
  • Cooking, cleaning, and customer service

Team Member

Spirit Halloween
Fayetteville, AR
08.2022 - 10.2022
  • Collaborated with team members to maximize productivity and efficiency.
  • Participated in training sessions for new employees when needed.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Upheld high standards of productivity and quality in operations.
  • Participated in team meetings to discuss strategies for improvement.
  • Adhered to safety guidelines while operating machinery or stocking shelves.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Facilitated training sessions for new employees on company policies and procedures.

Education

Bachelor of Criminal Justice - Criminology and Legal studies

Fayetteville, AR
12.2025

High school diploma -

Taylorsville High School
Taylorsville, UT
06.2022

Skills

  • Editing
  • Math
  • Medication Administration
  • Google Docs
  • Cleaning Experience
  • Time Management
  • Retail sales
  • Cash register
  • Laundry
  • Cooking
  • Customer service
  • Hospitality
  • Caregiving
  • Restaurant experience
  • Computer Skills
  • Meal Preparation
  • Customer service
  • Retail Sales
  • Cash handling
  • Guest Services
  • Customer support
  • Special Education
  • Phone etiquette
  • Reservation management
  • Salesmanship
  • Cleanliness
  • Open-close procedures
  • Point of sale systems
  • Complaint handling
  • Staff coordination
  • Guest relations
  • Dog Handling
  • Leadership
  • Communication skills
  • Pet Sitting
  • Front Desk
  • Cashiering
  • Sales

Certification

Microsoft Word, Excel, and Powerpoint certified

Groups

Member of the Black Student Association and the Future Women in Law and Politics community

Affiliations

Diploma of merit—Awarded to persons who have been awarded with 3 or more areas of distinction

University of Arkansas Honor Roll

University of Arkansas Dean's list

Languages

English
Native/ Bilingual
Chinese (Mandarin)
Limited

References

References available upon request.

Timeline

FOH Team Member

Chick-fil-A Restaurants
02.2024 - Current

Cashier/Customer Service

Plomos
08.2023 - 07.2024

Team Member/Cashier

Chartwells Higher Education
10.2022 - 07.2023

Team Member

Spirit Halloween
08.2022 - 10.2022

Dog Sitter

dog mode
04.2022 - Current

Bachelor of Criminal Justice - Criminology and Legal studies

High school diploma -

Taylorsville High School

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