Sariah Thompson
Renton
Summary
Highly motivated and ambitious professional actively pursuing employment with a company that offers personal and professional growth opportunities. Eager to thrive in a stimulating and challenging environment, determined to secure a position that allows for advancement and excellence. Strong desire to establish a successful career, seeking a competitive and dynamic work setting to make a meaningful impact.
Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
19
19
years of professional experience
Work History
Mentorship Coordinator
Urban Family, Empowerment, Peer
09.2015 - 11.2017
- Cleaning, labeling, customer service, and assembly line, KND/ after school homework
- Assisted with youth development and other recreation programs to improve quality of camper experience.
- Cultivated and maintained relationships with community members to facilitate outreach activities.
- Facilitated communication between clients and other service providers.
- Developed and maintained relationships with community organizations and agencies.
- Monitored and evaluated impact of social services on community.
- Created safe, fun environment for children and teens attending special programs at cabana facility.
Clerical Assistant
Terra Staffing, A B C legal services
03.2014
- Responsible for filing court payments, invoice and checks
Warehouse Associate
Select Staffing, Bindery Production
11.2013 - 12.2014
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Helped train new employees in safe practices and warehouse procedures.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
Leadership/Volunteer
Habit for Humanity
01.2012 - 01.2013
- Customer service, picking up donations, labeling, cleaning products, stocking shelves
- Urban Family 9-2015/recent KND, urban family annual community events 2
Customer service| Grocery
Safeway
11.2005 - 05.2006
- Store |Safeway
- Assisting customers, Stocking shelves, Labeling, Cleaning
- Investigated and resolved customer inquiries and complaints quickly.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Youth Program Manager
Urban Family
06.2018 - Current
- Developed and maintained productive relations with local, state and federal stakeholders.
- Provided overall supervision and management of program recruitment, hiring, training
- Facilitated established training guidelines and curriculum for employee training.
- Assessed community needs and identified resources for social and community service programs.
- Created and managed budgets, efficiently allocating resources for social and community service projects.
- Participated in community events to promote services and engage with public.
- Provided leadership, guidance and support to staff members.
- Researched best practices and developed strategies to improve program outcomes.
- Advocated for social and community service programs to increase awareness and funding.
- Monitored program performance and outcomes for successful delivery of services.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Established and maintained relationships with key stakeholders.
- Analyzed trends and data to inform decision-making and program development.
- Partnered with local organizations to expand access to social and community services.
- Collaborated with community members to develop and implement service initiatives.
- Managed volunteer programs focused on providing community services to underserved populations.
Education
High School Diploma -
Rainier Beach High School
Seattle, WA06-2006
Skills
- Event planning
- Relationship building
- Patient scheduling
- Risk management
- Client coordination
- Adaptability and flexibility
- Data entry
- Event coordination
- Verbal and written communication
- Multitasking and organization
- Problem-solving
- Work Planning and Prioritization
- Clear communication
- Customer service
Accomplishments
- Supervised team of 9 staff members.
- Achieved program through effectively helping with .
Leadershipvolunteerexperience
- Habit for Humanity, 01/01/12, 12/31/13, Customer service, Picking up donations, Labeling, Cleaning products, Stocking shelves
- Urban Family, 09/01/15, Present, KND, Urban family annual community events
Timeline
Youth Program Manager
Urban Family
06.2018 - Current
Mentorship Coordinator
Urban Family, Empowerment, Peer
09.2015 - 11.2017
Clerical Assistant
Terra Staffing, A B C legal services
03.2014
Warehouse Associate
Select Staffing, Bindery Production
11.2013 - 12.2014
Leadership/Volunteer
Habit for Humanity
01.2012 - 01.2013
Customer service| Grocery
Safeway
11.2005 - 05.2006
High School Diploma -
Rainier Beach High School
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