Azahlea Garcia
Houston,TX
Summary
The value I can bring to any job is my excellent customer service experience. I make sure all customers feel welcome and is provided with excellent service to keep them coming back. I work fast and put all my effort into my work.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Secretary Intern
Roman's Glass Solutions,LLC
Houston, Tx
01.2023 - 02.2023
- Maintained presentable reception area, paying close attention to entryway and periodicals
- Kept office current with important inspections, permits and meetings by tracking schedules and organizing supporting documentation
- Secured confidential and sensitive information by following proper procedures
- Scheduled meetings, trips and appointments for owner and maintained master calendar
- Proofread and edited documents and reports
- Ordered, dispensed and organized office supplies
- Organized and updated file systems, keeping records easily retrievable
- Managed incoming and outgoing mail, packages and faxes.
Restaurant Waitress
Clay's restaurant
Houston, Tx
08.2018 - 05.2022
- Helped customers select menu items with detailed information about portions, ingredients and potential allergens
- Continually satisfied customers with regular check-ins for requests, drink needs and upselling opportunities
- Recited food and drink orders for parties of varying sizes
- Prevented order errors through proactive communication with kitchen staff
- Maintained dining room productivity by consistently handling opening, closing and general side work
- Delivered above-expectation service to every guest and encouraged customers to return
- Demonstrated hospitality and customer service while greeting tables
- Listened to guest needs and responded promptly for personalized service
- Communicated professionally with customers, colleagues and supervisors.
Income Tax Preparer
Mobile Tax
Houston, Tx
01.2017 - 11.2017
- Supported individual and business tax clients and prepared simple to complex tax returns
- Maintained consistent and updated knowledge of current federal and state regulations
- Helped clients with issue resolution through proactive communication with IRS personnel
- Used company software to record client data and maintain organized files
- Verified accuracy and integrity of forms and supplied details
- Minimized future client liability with knowledgeable tax planning services
- Completed accurate returns based on client documentation and additional information.
Education
High School -
Southwest Academy
Houston, TX03.2013
Skills
- Task prioritization
- Self-starter
- Multitasking
- Time management
- Safe driving
- Relationship building
- Positive attitude
- Recordkeeping
- Social perceptiveness
- Decision making
- Analytical thinking
- Engagement Activities
- Planning
- Office Equipment
- Meetings
- Maintain Databases
- Computer Skills
Languages
Fluent in Spanish
Certification
- TABC # 10181287 Expires 08/21/2026
- Texas Food Handler Certification TX-FH- 661327 Expires 08/21/2026
Timeline
Secretary Intern
Roman's Glass Solutions,LLC
01.2023 - 02.2023
Restaurant Waitress
Clay's restaurant
08.2018 - 05.2022
Income Tax Preparer
Mobile Tax
01.2017 - 11.2017
High School -
Southwest Academy
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