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Dynamic professional with extensive experience at Mercedes-Benz Experience, skilled in utilizing CRM systems to elevate customer satisfaction and loyalty. Proven success in managing over 100 Airbnb properties, leading to enhanced service delivery and improved guest feedback. Expertise includes lead generation, tenant relations, and developing efficient operational procedures to drive exceptional results. Committed to fostering lasting client relationships while continually optimizing business operations.

I am exceptionally astute to Office Administration Operations and Project Management Leadership and Event planning Advanced computer knowledge. Proficient MS software and programming: Excel, PowerPoint, Outlook, Access, One Note, Project, Publisher, Word and Visio. In addition, Google Workspace, Google suite (Docs, Sheets and Slides), Slack, Google Teams, Salesforce, “in the Cloud” (SaaS), HubSpot, Jira, Basecamp, Python, Java, JavaScript, Adobe photoshop, illustrator, Visual Studio Code, HTML, CSS, WordPress, Zendesk, Salesforce, Zoom, Webex, Skype, GoToMeeting, ShipStation, Google Meet & Google Drive HR coordination, onboarding process, Budgeting, Financial analysis, Invoicing, General ledger, Vendor management, Inventory, Ethics & Compliance Solutions, Health & Safety Compliance, ecommerce, Payroll, Cash flow process, Paylocity, QuickBooks, Paychex, LivePlan, Xero & Wave Excellent interpersonal abilities, written and verbal communication skills. Familiarity with the healthcare sector. Medical terminology, medical office support, facility management, client services and team support Patient/ Customer Care with recognized strengths in escalated Account Maintenance and resolution, Creative Problem Solving, Implementing proactive procedures generating the most variable outcome, demonstrates working developments to prepare and update documents, processes, manuals, reports, packets and presentation materials. Fostering client relationships while maintaining a high level of discretion and confidentiality. Familiar with HIPPA and OSHA regulations Customer driven focused with emphasis with business-to-business collaboration and sales, result producing and development planning

Detail-oriented Administrative Assistant with experience managing office operations and providing administrative support in fast-paced environments. Skilled in scheduling, record maintenance, data entry, document management, and handling confidential information while maintaining accuracy and efficiency. Experienced in customer relationship management, delivering exceptional service, building lasting client relationships, and collaborating with team members to achieve organizational goals while fostering a positive and productive work environment.

Motivated individual brings focus on team-work and desire to expand with warehouse team. Eager to learn roles and advance professionally to help team deliver goods on-time and meet high demand in fast-paced environment.

Focused and enthusiastic psychology student who excels in collaborative environments and has communication skills with the desire to strengthen all skills. Is successful in being able to participate in a team-oriented environment in any role. Demonstrates critical thinking skills as well as time management.


Sarika Chowdhury

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