Sarina Contreraz
Haslet,TX
Summary
Developed leadership and team management skills in a fast-paced, customer-focused environment. Excel at coordinating tasks, streamlining processes, and fostering a collaborative team atmosphere, and seeking to transition into a new field where these skills can drive team success and operational excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Leader
Cici Pizza
11.2022 - Current
- Assisted team members in daily operational tasks to enhance workflow efficiency.
- Learned safety protocols and procedures to maintain a secure working environment.
- Supported customer service efforts by addressing inquiries and improving guest satisfaction.
- Adapted quickly to changing priorities, demonstrating flexibility in fast-paced environments.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Warehouse Worker
BIG Logistics
07.2023 - 08.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Education
Associate of Arts - Registered Nurse
Tarrant County College
Fort Worth, TX08-2028
Certificate - Phlebotomy
Phlebotomy Training Specialist
Fort Worth, TX06-2025
High School Diploma -
Boswell High School
Fort Worth, TX05-2024
Skills
- Positive attitude
- Customer service focus
- Team leadership
- Problem-solving
- Multitasking Abilities
- Active listening
Certification
- PT - Phlebotomy Technician
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Warehouse Worker
BIG Logistics
07.2023 - 08.2023
Shift Leader
Cici Pizza
11.2022 - Current
Associate of Arts - Registered Nurse
Tarrant County College
Certificate - Phlebotomy
Phlebotomy Training Specialist
High School Diploma -
Boswell High School
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