Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarina Dockett

Elkridge,MD

Summary

Highly motivated, team oriented Receptionist and Dental Assistant student with attention to detail and a great dedication to providing excellent service and interested in opportunities to apply extensive communication and service skills. Has work experience in an administrative environment. Able to efficiently and quickly manage clients, organize papers, answer calls and schedule appointments

Overview

5
5
years of professional experience

Work History

Dental Assistant Student

Howard Community College
04.2023 - Current
  • Knowledge of Dental terminology and anatomy.
  • Knowledge of Sterilization and disinfection of dental instruments.
  • Autoclave operation
  • Preparation of treatment rooms
  • knowledge of X-ray and Radiology
  • Practiced chair side assistance
  • Cleaning and disinfection of treatment rooms.
  • Cleaning of the autoclave

Front Desk Receptionist

Pediatric And Adolescent Care Of Silver Spring
10.2021 - Current

● Greeted patients and while verifying file changes, i.e, address changes, insurance,

billed parties and all paperwork required for changes.

● Scheduled upcoming appointments and others.

● Checked patients in and out for appointments.

● Collected payments for visits and any balances on the account.

● Verified patients eligibility with insurance agencies.

● Courteously verified appointment times with patients.

● Communicated between nurses, medical assistants and physicians.

● Maintained a clean reception area, including lounge and associated areas.

● Used computer, communication, organization skills and the ability to multitask.

● Used compassion, quick thinking, strategy and people skills.

Lead Teacher

The Primron
04.2021 - 10.2021

● Created lesson plans, class work and homework.

● Increased students academic performance using diversifying teaching techniques.

● Maintained a secure and disciplined classroom to provide a positive learning environment.

● Organized activities to promote physical, mental, and social development of each child.

● Mentored other educators by delivering insight, positive feedback and constructive criticism.

● Opening and closing of the classroom.

● Using positive incentives to help motivate learning.

Hostess/ Server

The Canopy Hotel
10.2019 - 04.2021

● Answered customers' questions about hours, seating, current wait time and other information.

● Assisted kitchen staff with food counts by determining the number of items required for complete service.

● Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.

● Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.

● Supported management by resolving customer service and food-related issues to maintain guest satisfaction.

Education

Some College (No Degree) - Dental Assisting

Howard Community College
Columbia, MD
06.2024

Some College (No Degree) - Clinical Psychology

Prince George's Community College
Upper Marlboro, MD
06.2019

High School Diploma -

Laurel High School
Laurel, MD
06.2016

Skills

  • Observant / attention to detail
  • Problem resolution
  • Compassionate professional
  • Friendly customer service
  • Organization
  • Detail oriented
  • Cleaning and sanitizing
  • Treatment room preparation
  • Knowledge of Sterilization of instruments
  • Autoclave operation
  • Patient flow management
  • Disinfection and sterilization
  • Appointment scheduling

Timeline

Dental Assistant Student

Howard Community College
04.2023 - Current

Front Desk Receptionist

Pediatric And Adolescent Care Of Silver Spring
10.2021 - Current

Lead Teacher

The Primron
04.2021 - 10.2021

Hostess/ Server

The Canopy Hotel
10.2019 - 04.2021

Some College (No Degree) - Dental Assisting

Howard Community College

Some College (No Degree) - Clinical Psychology

Prince George's Community College

High School Diploma -

Laurel High School
Sarina Dockett