Managed employee experience initiatives, organized engaging activities to promote team cohesion and morale.
Facilitated integration of new staff members through training, ensuring seamless onboarding processes and alignment with company standards.
Managed data entry tasks, maintaining accuracy and integrity of crucial operational records.
Effectively managed supplier contracts, ensuring clear communication of expected deliverables.
Implemented strategic initiatives and operational protocols, driving the company towards success and customer satisfaction.
Utilized analytical skills to assess performance metrics and identify areas for improvement and enhance productivity.
Knowledge and Experience Intern
LinkedIn
Sunnyvale, CA
08.2023 - 01.2024
Conducted data analysis and provided insights to inform program evaluation, using data from knowledge articles.
Developed and implemented a weekly scorecard reporting system for IT knowledge articles.
Coordinated logistics and developed instructional content, including documents and videos to support creation and ongoing execution of scorecard.
Implemented streamlined processes to reduce reliance on institutional knowledge for tracking program metrics, ensuring seamless operations and setting up a strong framework for future success.
Led and managed 5 monthly program activities for the broader team as well as Year Up interns to promote professional development and team building.
Developed a Banner campaign on LinkedIn's internal help desk targeting the Year Up intern audience, resulting in increased engagement and improve intern user experience.
Lead Medical Assistant Supervisor at Cardiovascular Associates of Santa CruzLead Medical Assistant Supervisor at Cardiovascular Associates of Santa Cruz