Sarina Garcia
Manteca,CA
Summary
Experienced customer service professional with excellent phone communication skills. Proven ability to handle high call volumes and provide exceptional service. Friendly Medical Receptionist offering excellent skills in patient relations and office management. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
16
16
years of professional experience
Work History
Medical Receptionist
Gill OB/GYN Medical Group
06.2022 - Current
- Book Appointments, Create Patients Charts, Request Medication Refills, Triage Patients, Fax Medical Records, Communicate with Physicians, Managed Incoming Calls, Resolving Patients Problems
Receptionist
Pacific Medical INC.
12.2018 - 02.2022
- Filing Files, Greeting People, Medical Collections, Collect Insurance/ Workers Comp Info, Collect Credit Card Payments, Microsoft Office, Multi-line Phone Systems
Data Entry
National Court Research
01.2009 - 10.2018
- Excel/Microsoft/Word, Pulling Legal Records, Handing Legal Documents, Invoicing/Payroll, Office Administration, Assigning cases to process servers, Handling child support documents, Skip tracing
Education
Medical Office Specialist Program -
Kaplan College
01.2010
High School Diploma -
Calla High School
01.2007
Skills
- HIPAA Compliance
- Patient Registration
- Insurance Verification
- Electronic Medical Records
- Front Desk Operations
- Telephone Etiquette
- Patient Scheduling
- Payment Collection
- Medical Charting
- Appointment Scheduling
- Medical office administration
- Microsoft Office
- Records Management
- Medical Terminology
- Documentation
- Reminder calls
- HIPAA Guidelines
- Workflow Optimization
- Customer Service
- Attention to Detail
- Self Motivation
- Data Entry
- Problem-solving abilities
- Documentation and Recordkeeping
- Multitasking
- Adaptability and Flexibility
Areasofproficiency
- Medical Terminology
- Organization/ Time Management
- Customer Service
- Excellent written and Verbal skills
- Office Administration
- Typing
- Medical Receptionist
- Telephone Etiquette
- Patient Registration
- Medical Appointment Schedular
- Multitasking during calls
- Verifying Insurance
- Medical Billing
- Microsoft/ Excel
- HIPPA
- Coping/Printing/ Faxing
- Poficient in Legal Data Entry
- Lexisnexis
- Medical Collections
- Computer Skills
Training
Dr. Azi Kamali, Assisted in front office procedures: Scheduling appointments, Filing, insurance authorization, prepared monthly billing statements.
Timeline
Medical Receptionist
Gill OB/GYN Medical Group
06.2022 - Current
Receptionist
Pacific Medical INC.
12.2018 - 02.2022
Data Entry
National Court Research
01.2009 - 10.2018
Medical Office Specialist Program -
Kaplan College
High School Diploma -
Calla High School
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