William Mettlen
Waco,TX
Summary
Hardworking [Job Title] bringing 6+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures. Forward-thinking professional offering 10 years of experience working in demanding, deadline-driven environments. Excellent skills servicing [Type] systems, making repairs and conducting warranty work. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Field Service Technician
Barron Environmental Services And Technologies
07.2023 - 01.2024
- Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
- Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
- built and repaired silt fences for erosion control residentially and commercially
- Reduced downtime with proactive identification of potential issues during regular site visits and routine inspections.
- Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
- Collaborated with cross-functional teams to address unique challenges in the field, sharing expertise to develop innovative solutions.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
Executive Sous Chef
Narrow Bridge Brewhouse
11.2021 - 07.2023
- Enhanced dining experience by creating innovative and visually appealing menu items.
- Streamlined kitchen operations for increased efficiency and improved food quality.
- Developed and implemented staff training programs to elevate culinary skills and knowledge.
- Established strong relationships with local vendors, ensuring the use of fresh, high-quality ingredients.
- Mentored junior chefs and provided constructive feedback for professional growth.
Detail Specialist
PDQ Car Wash
05.2021 - 11.2021
- Enhanced vehicle appearance by meticulously detailing interior and exterior surfaces.
- Increased customer satisfaction by providing high-quality, timely detailing services.
- Maintained a clean and organized workspace to ensure efficient completion of tasks.
- Applied protective treatments on upholstery, leather, and vinyl for long-lasting results.
- Restored headlights to improve visibility and enhance the overall look of vehicles.
- Provided exceptional customer service by addressing questions, concerns, and feedback promptly and professionally.
- Trained new hires on company procedures and best practices for effective detailing workmanship.
Lead Busser
Twisted Root Burger Co
08.2019 - 05.2021
- Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
- Collaborated with servers to ensure timely delivery of food and beverages, resulting in improved service quality.
- Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
- Assisted team members during busy periods, ensuring seamless operations and excellent guest experiences.
- Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
Landscaper
Jose Martinez Landscaping Services
03.2020 - 08.2020
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
- Implemented efficient scheduling practices for timely completion of projects, resulting in increased client referrals.
- Designed and installed custom landscape features to meet clients'' aesthetic preferences and functional needs.
- Collaborated with architects, designers, and construction teams to develop comprehensive landscaping plans for residential and commercial properties.
- Optimized irrigation systems for water conservation efforts while maintaining healthy lawns and gardens.
- Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
Cashier Team Lead
A&W® Restaurants
04.2018 - 08.2018
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined cashier operations for improved productivity and reduced wait times.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
Ranch Hand
Piney Woods Bore And Goat Ranch
03.2014 - 05.2018
- Improved ranch efficiency by implementing modern agricultural practices and techniques.
- Ensured healthy livestock through regular monitoring, vaccination, and treatment of illnesses.
- Maintained high-quality pastures by implementing proper irrigation, fertilization, and weed control methods.
- Increased cattle production with strategic breeding programs and effective herd management practices.
- Boosted livestock sales through well-planned marketing strategies and customer relationship management efforts.
- Assisted in the safe birth of livestock by monitoring pregnant animals closely and acting as a birthing assistant when necessary.
Education
High School Diploma -
Midway High School
Waco, TX05.2021
Skills
- Safety Assessment
- Equipment Inspection
- Project Management
- Customer Service
- Quality Assurance
- Equipment Repair
- Tool Management
- System Installation
- Field Production
- Quality Assurance Controls
- Team Supervision
- Problem-Solving
- Courteous and Professional
- Relationship Building
- Heavy Lifting
- Power Tools
- Data Collection
- Work Order Management
Certification
- CMRT - Certified Maintenance and Reliability Technician
- Forklift Training -
- Wildland fire fighting training and certification
Languages
English
Native or Bilingual
German
Limited Working
Timeline
Field Service Technician
Barron Environmental Services And Technologies
07.2023 - 01.2024
Executive Sous Chef
Narrow Bridge Brewhouse
11.2021 - 07.2023
Detail Specialist
PDQ Car Wash
05.2021 - 11.2021
Landscaper
Jose Martinez Landscaping Services
03.2020 - 08.2020
Lead Busser
Twisted Root Burger Co
08.2019 - 05.2021
Cashier Team Lead
A&W® Restaurants
04.2018 - 08.2018
Ranch Hand
Piney Woods Bore And Goat Ranch
03.2014 - 05.2018
High School Diploma -
Midway High School
- CMRT - Certified Maintenance and Reliability Technician
- Forklift Training -
- Wildland fire fighting training and certification
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