Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarina Simpson-Davis

Evanston,IL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Strong customer service skills, multitasking skills, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature, and proactive approach to solving problems and managing conflict.

Overview

2
2
years of professional experience

Work History

Program Manager

Right At School LLC
09.2023 - Current
  • Oversee and manage the Right At School staff who implement after-school curriculum, including enrichment specialists, vendors, and extended after school care educators to ensure the delivery of engaging, interactive educational experience
  • Manages staff compliance with district-specific policies
  • Develops strong relationships with school administration, parents, PTA organizations, where applicable, to ensure successful delivery of all Right At School programs and ensure customer satisfaction
  • Ensure program quality while leading with company vision
  • Financial management and accountability
  • Meets and reports regularly to the Area Manager regarding program, site and staff performance
  • Manages and orders supplies as needed according to curriculum

• Maintains accurate records and answers email/phone messages in a timely manner

  • Monitored children's activities to verify safety and wellbeing.
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
  • Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
  • Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
  • Worked effectively in fast-paced environments.

Pharmacy Technician

Walgreen's Pharmacy
08.2022 - 07.2023
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Verified prescriptions and drug labels, documents and packages.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Prepared prescription transfers to other pharmacies.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Answered telephones to respond to questions or requests.
  • Entered prescription information into computer databases.
  • Operated cash registers to accept payments from customers.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Received written prescription or refill requests, verifying information for completeness and accuracy.
  • Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
  • Cleaned and maintained equipment or work areas according to prescribed methods.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

Retail Sales Associate

AKIRA Bijora
05.2022 - 08.2022
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Created price tags and merchandise signs for new items.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Greeted customers to determine wants or needs.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Computed purchases and received and processed cash or credit payment.

Education

Associate of Arts - Business Administration And Management

Oakton Community College
Des Plaines, IL
05-2025

GED -

Evanston Township High School
05.2022

Skills

  • Aseptic Techniques
  • Workflow Optimization
  • Ordering and Stocking Medications
  • Resolving Customer Issues
  • Team Collaboration
  • Interpreting Orders
  • Drug Inventory Control
  • Supply Restocking
  • Insurance Verification
  • Prescription Filling
  • Problem-Solving Skills
  • Troubleshooting Malfunctioning Equipment
  • New Hire Onboarding
  • Supporting Pharmacy Operations
  • Billing Support
  • Pharmacy Operations
  • Proper Labeling Procedures
  • Order Verification
  • Insurance Billing
  • Labeling Prescriptions
  • Verifying Orders
  • Preparing Bulk Medications
  • FDA Drug Safety Guidelines
  • FDA Compliance
  • Processing Payments
  • Medication Dispensing
  • Regulatory Compliance
  • HIPAA
  • Staff Development
  • Detail Oriented
  • Strategic Planning
  • Problem-Solving
  • Proven ability to operate effectively and thrive in a fast-paced dynamic environment
  • Diligent work ethic and the highest level of integrity and discipline
  • Strong drive to exceed goals while maintaining the highest standard of excellence
  • Outstanding written and verbal communication skills
  • Interpersonal, communication, and critical thinking skills
  • Highly independent, self-motivated, positive attitude
  • Strong attention to detail, highly organized, great follow through, effective time management skills
  • Office administration, filing, and digital communication experience
  • Ability to prioritize, respond to pressure, and meet deadlines (Effectively manage several projects at once)
  • Proven ability to exceed expectations in a team environment

Timeline

Program Manager

Right At School LLC
09.2023 - Current

Pharmacy Technician

Walgreen's Pharmacy
08.2022 - 07.2023

Retail Sales Associate

AKIRA Bijora
05.2022 - 08.2022

GED -

Evanston Township High School

Associate of Arts - Business Administration And Management

Oakton Community College
Sarina Simpson-Davis