Sarina Smith

Weidner Property Management

Dallas

06.2011 - 04.2025

Managed day-to-day operations across multiple communities, including Section 8, Affordable Housing, mid-rises, lease-up properties, and new acquisitions.
Conducted thorough audits of resident files, ensuring compliance with HUD, LIHTC, and local regulations.
Resolved tenant complaints quickly and professionally, ensuring high resident satisfaction and retention.
Coordinated with vendors and contractors for services such as maintenance, landscaping, and renovations, ensuring timely, and cost-effective delivery.
Enforced rent collection processes, and followed up with delinquent accounts to reduce outstanding balances.
Processed evictions when necessary, in compliance with state regulations and legal protocols.
Trained and mentored new hires and assistant managers; certified to mentor recent college graduates through 9–13-month leadership tracks into management roles.
Led teams across properties totaling over 600 units, including hiring, coaching, and performance development.
Oversaw leasing, marketing, vendor management, and retention strategies to maximize occupancy and minimize turnover.
Developed and maintained budgets, monitored variances, and executed cost-saving initiatives to meet NOI goals.
Handled lease-ups from the ground up, including rent roll setup, staffing, and compliance planning.
Maintained excellent tenant relations while resolving resident concerns with professionalism and empathy.